Sophie West
Sydney,NSW
Summary
Motivated and reliable professional with 8 years of experience as a swim coach, including 2 years in swim coaching receptionist roles. Also possesses 3 years of child care experience, 1 year of bartending experience, and 1 year of sales experience. Adept in delivering exceptional customer service, collaborating within teams, and managing time effectively. Recently served as a receptionist at Bondi Ice Bergs Gym. Holds certifications in RSA, CPR, first aid, Austswim qualification, and a Certificate 3 in Childcare. Additionally, completed valuable work experience in CBD towers involving administrative tasks and restocking. Affectionate babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modelling appropriate social behaviours. Through my time at AL Restructuring, I became experienced in various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Gym Receptionist
Bondi Ice Bergs
01.2022 - Current
- Managed personal information with precision and adherence to privacy protocols
- Conducted sales transactions, providing newcomers with facility information
- Contributed to gym upkeep by organising and cleaning equipment.
Babysitter
Lauren
11.2021 - Current
- Organising playdates with other children and providing supervision during outdoor activities.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Office Coordinator
AL Restructuring (Insolvency Agency)
01.2024 - 03.2024
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Coordinated company events, fostering team building and boosting overall morale.
Child Care Provider
Learn and Laugh Randwick
01.2021 - 01.2023
- Provided attentive care and supervision for children aged 6 months to 12 years
- Assisted with meals, dressing, and established structured routines
- Designed and facilitated educational and recreational activities for holistic child development.
Swim Coach
Elixr
01.2017 - 01.2023
- Led diverse group and private swim lessons for all skill levels and age groups
- Mentored and guided assistant coaches, providing valuable support and direction
- Ensured a safe and engaging learning environment with a focus on participants' progress.
Bartender
Sinaloa
01.2016 - 01.2017
- Delivered excellent customer service by preparing and serving diverse beverages
- Managed inventory, ordered supplies, and maintained an organized workspace
- Processed transactions accurately, including cash and credit card transactions.
Salesperson
Kmart
01.2015 - 01.2016
- Guided customers through product selections, enhancing their shopping experience
- Handled transactions efficiently using a cash register
- Maintained store organisation through stocking shelves and ensuring a tidy sales floor.
Cashier Assistant
McDonalds
03.2014 - 06.2015
- Greeted customers and provided assistance in locating items.
- Provided accurate cash register operations, including accepting payments and providing change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted with pricing merchandise for sale in store.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
Education
Some College (No Degree) - Teaching
University of Notre Dame Australia
Sydney, NSWSome College (No Degree) - Nursing
University of Notre Dame Australia
Sydney, NSWCertificate II - Early Education
Tafe
Ultimo, NSW09.2021
High School Diploma -
St. Catherine's School - Sydney
Waverley, NSW11.2019
Skills
- Outstanding customer service delivery
- Effective teamwork and collaboration
- Proficient time management
- Accurate cash handling and transaction processing
- Skilled inventory management
- Microsoft Office proficiency
- Expertise in child care
- Certified in First Aid and CPR
- Reliability
- Positive and Professional
- Time Management
- Following Directions
- Fitness industry familiarity
- Team player attitude
- Office Administration
- Supply Ordering
- Punctual and Reliable
Certification
- RSA (Responsible Service of Alcohol)
- CPR (Cardiopulmonary Resuscitation) certification
- First Aid training
- Austswim qualification
Timeline
Office Coordinator
AL Restructuring (Insolvency Agency)
01.2024 - 03.2024
Gym Receptionist
Bondi Ice Bergs
01.2022 - Current
Babysitter
Lauren
11.2021 - Current
Child Care Provider
Learn and Laugh Randwick
01.2021 - 01.2023
Swim Coach
Elixr
01.2017 - 01.2023
Bartender
Sinaloa
01.2016 - 01.2017
Salesperson
Kmart
01.2015 - 01.2016
Cashier Assistant
McDonalds
03.2014 - 06.2015
Some College (No Degree) - Teaching
University of Notre Dame Australia
Some College (No Degree) - Nursing
University of Notre Dame Australia
Certificate II - Early Education
Tafe
High School Diploma -
St. Catherine's School - Sydney
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