Summary
Overview
Work History
Education
Skills
Timeline
Generic

SOPHIE WHITE

Dakabin,QLD

Summary

I’m a detail-oriented team player with strong organisational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. I’m willing to seek and maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. I’m a dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Pharmacy Retail Assistant

Priceline Pharmacy
06.2022 - 12.2022
  • Operated cash register and other front counter tasks to facilitate daily operations.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed safety checks when dispensing medications to optimize patient safety.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.

Staff Member

Seasons IGA
03.2021 - 03.2022
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Responded sensitively and competently to service customers
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Resolved issues quickly to maintain productivity goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.

Team Member

Subway
05.2019 - 08.2020
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Resolved issues quickly to maintain productivity goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Created appealing displays for routine arrangements and special promotions.

Education

Certificate II In Hospitality -

Aurora Training Institute
11.2021

Certificate ll in Skills for Work & Vocational Pathways -

Murrumba State Secondary College
11.2021

Certificate lll in Volunteering -

Murrumba State Secondary College
11.2021

Queensland Certificate of Education -

Murrumba State Secondary College
11.2021

Certificate lll in Business, Department of Employment, Small Business and Training -

Murrumba State Secondary College
10.2020

Skills

  • I am very polite and love talking to people which adds to my great customer service skills
  • Polite, respectful, open, considerate, mindful
  • Trustworthy and motivated
  • Adaptability
  • Decision Making
  • Answering Customer Questions
  • Stocking Shelves
  • Receiving Incoming Supplies
  • Assisting Pharmacists
  • Patient Information Collection
  • Labeling Prescriptions
  • Pharmacy Operations
  • Problem-Solving Skills
  • Ordering and Stocking Medications
  • Payment Processing
  • Regulatory Requirements
  • Call Management
  • Customer Accounts Management
  • Proper Labeling Procedures
  • Resolving Customer Issues
  • Patient Safety
  • Cashier Support
  • Cash Register Operations
  • Typing Medication Labels
  • Workflow Optimization
  • Clean Equipment
  • Serve Customers
  • Active Learning
  • Quality Assurance and Control
  • Workplace Safety
  • Customer Identification Checks
  • Daily Logs
  • Payment Verification
  • Teamwork and Collaboration
  • Managing Customer Complaints
  • Merchandise Products
  • Customer Satisfaction
  • Documentation and Recordkeeping
  • Customer Care Standards
  • Proper Storage Procedures
  • Label Printing
  • Critical Thinking
  • Dispensing Patients Medication
  • Prescription Review
  • Secure Storage of Medications

Timeline

Pharmacy Retail Assistant

Priceline Pharmacy
06.2022 - 12.2022

Staff Member

Seasons IGA
03.2021 - 03.2022

Team Member

Subway
05.2019 - 08.2020

Certificate II In Hospitality -

Aurora Training Institute

Certificate ll in Skills for Work & Vocational Pathways -

Murrumba State Secondary College

Certificate lll in Volunteering -

Murrumba State Secondary College

Queensland Certificate of Education -

Murrumba State Secondary College

Certificate lll in Business, Department of Employment, Small Business and Training -

Murrumba State Secondary College

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