Sophie White
Victoria Point,Qld
Summary
- Dedicated and passionate 3rd year undergraduate social worker, with comprehensive skills in person-centred, trauma informed care across aged care, disability, and community sectors.
- Adept at effective communication, in collaborative environments using interpersonal skills gained from volunteering, study and employment opportunities.
- Motivated individual with superior work ethic willing to take on any task to help team.
- Reliable and dedicated team player with hardworking and resourceful approach.
- Strong organisational and team collaboration skills with experience in improving processes.
- Skilled at collaboration with proven problem-solving and organisational skills, willing to take on any task to help team.
- Reliable and dedicated team player with hardworking and resourceful approach.
Overview
33
33
years of professional experience
Work History
Student
University Of The Sunshine Coast
Moreton Bay Campus, Petrie, Qld.
02.2021 - Current
- Successfully completed studies in Counselling, Disability, Mental Health, Indigenous Australia, Group Processes and Practice and Human Behaviour.
- Maintained a GPA of 5.92/7 and above for entire 3 years of study.
- Awarded HD for studies in Disability and Mental Health.
Community Support Volunteer
Queensland Community Care Network
Clontarf, QLD
04.2022 - 12.2022
- Participated in monthly community visitor program to provide social support to elders in residential care.
- Provided physical, emotional and mental health support to residents in care at Victoria Point facility.
- Liaised with family members to provide specific support tailored to the needs of elder experiencing advanced dementia symptoms.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
Community Support Volunteer
Rosies On The Street
Caboolture, QLD
02.2021 - 09.2021
- Assisted with monthly outreach providing social support to vulnerable members experiencing homelessness, disability and mental health challenges.
- Maintained clean, neat, and operational facilities to serve program needs.
- Created and maintained relationships based on mutual respect to members experiencing adversity.
- Supported outreach team to deliver services and goods to those in need.
- Attended monthly meetings with outreach team to effectively communicate vital information, problem solve and streamline outreach processes.
Member Services Consultant
Anytime Fitness Browns Plains
Browns Plains, QLD
07.2020 - 01.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Undertook operational duties, cleaning, maintenance, membership sales, community outreach and customer service in a fast-paced fitness club.
- Performed deep cleaning of club and equipment, adhering to strict Covid-19 requirements.
Community Support Volunteer
Tableland Music Lovers
Atherton, QLD
06.2018 - 06.2020
- Engaged with disability community to foster inclusivity, cultural diversity, and equality through music and special events.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organisation and planning.
- Volunteered as team member for fundraising and community events as a musician, cook, cleaner for community music club.
Qualified Chef
Various Employers Australia Wide
Qld, NSW And Northern Territory
01.1991 - 06.2020
- Managed hospital kitchens to strict HACCP and Covid-19 operational requirements during tenure.
- Prepared food,ordered stock and prepared menus to specific dietary needs for residents, supervised staff and maintained kitchen to strict HACCP requirements.
- Delivered operational requirements in hospital and aged care settings.
- Participated in gaining successful HACCP accreditation in hospital environment 2016-2018.
Education
Bachelor of Social Work
University of The Sunshine Coast
Moreton Bay Campus, Petrie, Qld.11.2025
Undergraduate Certificate in Community Services - Social Work
University of The Sunshine Coast
Moreton Bay Campus, Petrie, Qld.04.2023
Diploma of Social And Human Services - Social Work
University of The Sunshine Coast
Moreton Bay Campus, Petrie, QLD04.2022
Certificate IV in Commercial Cookery - Cookery
Australian Institute of Technology And Management
Brisbane, QLD05.2016
Diploma of Justice Administration - Justice Administration
Alexandra Hills Tafe
Alexandra Hills, QLD11.2010
Cookery
Southbank Institute of Tafe
Brisbane, QLD02.1991
Junior Certificate - Junior Certificate
Bundaberg State High School
Bundaberg, QLD11.1986
Skills
- Able to intuitively build rapport with culturally diverse community members to form therapeutic relationships built on mutual respect, equality and trust
- Customer service and conflict resolution skills enabling calm and confident approaches to problem solving
- Effective and compassionate communicator dedicated to identifying and upholding the biopsychosocial needs of clients
- Self aware, reliable, flexible, optimistic and compassionate, committed to personal and professional growth and development
- Diligent and accountable in ensuring clients, co-workers and community are respected, valued and supported to achieve personal and organisational goals safely
- Dedicated to raising awareness, supporting and serving vulnerable individuals, to aid the growth of more tolerant and inclusive communities that thrive through self-determination
- Adept at problem-solving using critical thinking skills and culturally aware practice underpinned by core values of honesty, integrity, accountability and kindness
- passionate advocate for social justice and equality, respecting and honouring diversity through facilitating strength-based, ethical solutions
Accomplishments
- Able to build rapport intuitively with people from diverse cultural backgrounds, to form therapeutic relationships based on mutual respect, and trust.
- Transferable customer service and conflict resolution skills gained from a hospitality background enable confident and calm approaches to problem solving and adversity.
- Co-operative, curious and observant in identifying risk and maintaining safety in professional environments.
- Adept at finding creative solutions, such as using music as a universal language to connect, communicate, collaborate, and empower marginalised communities through supporting self-expression.
References
Available on request.
Timeline
Community Support Volunteer
Queensland Community Care Network
04.2022 - 12.2022
Student
University Of The Sunshine Coast
02.2021 - Current
Community Support Volunteer
Rosies On The Street
02.2021 - 09.2021
Member Services Consultant
Anytime Fitness Browns Plains
07.2020 - 01.2021
Community Support Volunteer
Tableland Music Lovers
06.2018 - 06.2020
Qualified Chef
Various Employers Australia Wide
01.1991 - 06.2020
Bachelor of Social Work
University of The Sunshine Coast
Undergraduate Certificate in Community Services - Social Work
University of The Sunshine Coast
Diploma of Social And Human Services - Social Work
University of The Sunshine Coast
Certificate IV in Commercial Cookery - Cookery
Australian Institute of Technology And Management
Diploma of Justice Administration - Justice Administration
Alexandra Hills Tafe
Cookery
Southbank Institute of Tafe
Junior Certificate - Junior Certificate
Bundaberg State High School