Sophie White
Victoria Point,Qld
Summary
- Dedicated and passionate 3rd year undergraduate social worker, with comprehensive skills in person-centred, trauma informed care across aged care, disability, and community sectors.
- Adept at effective communication, in collaborative environments using interpersonal skills gained from volunteering, study and employment opportunities.
- Motivated individual with superior work ethic willing to take on any task to help team.
- Reliable and dedicated team player with hardworking and resourceful approach.
- Strong organisational and team collaboration skills with experience in improving processes.
- Skilled at collaboration with proven problem-solving and organisational skills, willing to take on any task to help team.
- Reliable and dedicated team player with hardworking and resourceful approach.
Overview
33
33
years of professional experience
Work History
Student
University Of The Sunshine Coast
02.2021 - Current
- Successfully completed studies in Counselling, Disability, Mental Health, Indigenous Australia, Group Processes and Practice and Human Behaviour.
- Maintained a GPA of 5.92/7 and above for entire 3 years of study.
- Awarded HD for studies in Disability and Mental Health.
Community Support Volunteer
Queensland Community Care Network
04.2022 - 12.2022
- Participated in monthly community visitor program to provide social support to elders in residential care.
- Provided physical, emotional and mental health support to residents in care at Victoria Point facility.
- Liaised with family members to provide specific support tailored to the needs of elder experiencing advanced dementia symptoms.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
Community Support Volunteer
Rosies On The Street
02.2021 - 09.2021
- Assisted with monthly outreach providing social support to vulnerable members experiencing homelessness, disability and mental health challenges.
- Maintained clean, neat, and operational facilities to serve program needs.
- Created and maintained relationships based on mutual respect to members experiencing adversity.
- Supported outreach team to deliver services and goods to those in need.
- Attended monthly meetings with outreach team to effectively communicate vital information, problem solve and streamline outreach processes.
Member Services Consultant
Anytime Fitness Browns Plains
07.2020 - 01.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Undertook operational duties, cleaning, maintenance, membership sales, community outreach and customer service in a fast-paced fitness club.
- Performed deep cleaning of club and equipment, adhering to strict Covid-19 requirements.
Community Support Volunteer
Tableland Music Lovers
06.2018 - 06.2020
- Engaged with disability community to foster inclusivity, cultural diversity, and equality through music and special events.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organisation and planning.
- Volunteered as team member for fundraising and community events as a musician, cook, cleaner for community music club.
Qualified Chef
Various Employers Australia Wide
01.1991 - 06.2020
- Managed hospital kitchens to strict HACCP and Covid-19 operational requirements during tenure.
- Prepared food,ordered stock and prepared menus to specific dietary needs for residents, supervised staff and maintained kitchen to strict HACCP requirements.
- Delivered operational requirements in hospital and aged care settings.
- Participated in gaining successful HACCP accreditation in hospital environment 2016-2018.
Education
Bachelor of Social Work
University of The Sunshine Coast
Moreton Bay Campus, Petrie, Qld.11.2025
Undergraduate Certificate in Community Services - Social Work
University of The Sunshine Coast
Moreton Bay Campus, Petrie, Qld.04.2023
Diploma of Social And Human Services - Social Work
University of The Sunshine Coast
Moreton Bay Campus, Petrie, QLD04.2022
Certificate IV in Commercial Cookery - Cookery
Australian Institute of Technology And Management
Brisbane, QLD05.2016
Diploma of Justice Administration - Justice Administration
Alexandra Hills Tafe
Alexandra Hills, QLD11.2010
Cookery
Southbank Institute of Tafe
Brisbane, QLD02.1991
Junior Certificate - Junior Certificate
Bundaberg State High School
Bundaberg, QLD11.1986
Skills
- Able to intuitively build rapport with culturally diverse community members to form therapeutic relationships built on mutual respect, equality and trust
- Customer service and conflict resolution skills enabling calm and confident approaches to problem solving
- Effective and compassionate communicator dedicated to identifying and upholding the biopsychosocial needs of clients
- Self aware, reliable, flexible, optimistic and compassionate, committed to personal and professional growth and development
- Diligent and accountable in ensuring clients, co-workers and community are respected, valued and supported to achieve personal and organisational goals safely
- Dedicated to raising awareness, supporting and serving vulnerable individuals, to aid the growth of more tolerant and inclusive communities that thrive through self-determination
- Adept at problem-solving using critical thinking skills and culturally aware practice underpinned by core values of honesty, integrity, accountability and kindness
- passionate advocate for social justice and equality, respecting and honouring diversity through facilitating strength-based, ethical solutions
Accomplishments
- Able to build rapport intuitively with people from diverse cultural backgrounds, to form therapeutic relationships based on mutual respect, and trust.
- Transferable customer service and conflict resolution skills gained from a hospitality background enable confident and calm approaches to problem solving and adversity.
- Co-operative, curious and observant in identifying risk and maintaining safety in professional environments.
- Adept at finding creative solutions, such as using music as a universal language to connect, communicate, collaborate, and empower marginalised communities through supporting self-expression.
References
Available on request.
Timeline
Community Support Volunteer
Queensland Community Care Network
04.2022 - 12.2022
Student
University Of The Sunshine Coast
02.2021 - Current
Community Support Volunteer
Rosies On The Street
02.2021 - 09.2021
Member Services Consultant
Anytime Fitness Browns Plains
07.2020 - 01.2021
Community Support Volunteer
Tableland Music Lovers
06.2018 - 06.2020
Qualified Chef
Various Employers Australia Wide
01.1991 - 06.2020
Bachelor of Social Work
University of The Sunshine Coast
Undergraduate Certificate in Community Services - Social Work
University of The Sunshine Coast
Diploma of Social And Human Services - Social Work
University of The Sunshine Coast
Certificate IV in Commercial Cookery - Cookery
Australian Institute of Technology And Management
Diploma of Justice Administration - Justice Administration
Alexandra Hills Tafe
Cookery
Southbank Institute of Tafe
Junior Certificate - Junior Certificate
Bundaberg State High School
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