Sophie Xu
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Jack
09.2020 - 03.2024
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed approximately 30 incoming calls per day from customers
- Performed shift change tasks each day to keep store neat and running smoothly.
Assistant Retail Store Manager
Xu
03.2018 - 08.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked with different customers to understand needs and provide excellent service.
- Served customers in friendly, efficient manner following outlined steps of service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
High School Diploma -
Swinburne University of Technology
Melbourne, VIC01.2025
Bachelor Of Business English - Business
Beijing Institution of Technology
Zhuhai09.2019
Skills
- Supervision
- Leadership
- Compassion
- Good listening skills
- Cultural awareness
- Self-motivated professional
- Verbal and written communication
- Basic math
- Written Communication
- Computer skills
- Teamwork and Collaboration
- Problem-Solving
Additional Information
I am living nearby and I can work flexibly.
Timeline
Restaurant Manager
Jack
09.2020 - 03.2024
Assistant Retail Store Manager
Xu
03.2018 - 08.2019
High School Diploma -
Swinburne University of Technology
Bachelor Of Business English - Business
Beijing Institution of Technology
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