Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
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Sophiya CHOKHAL

Dianella,WA

Summary

Passionate and dedicated restaurant professional with a proven track record of delivering exceptional service and delicious food that keeps customers coming back. Experienced in handling a diverse range of individuals in the restaurant industry, known for polite demeanor and willingness to assist others. Team player with a keen eye for detail, excels at problem-solving and thrives in a collaborative work environment.

Overview

2
2
years of professional experience

Work History

Wait Staff Member

Little Magic Momo
01.2024 - Current
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.

Wait Staff Member

Tasty Momo Restaurant
07.2023 - Current
  • Preserved orderly environment creating welcoming atmosphere.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Bachelor Of Community Service - Support Worker

Stanley College
West Perth, WA

Skills

  • Strong multitasking
  • Professional appearance
  • Cleanliness and hygiene
  • Order management
  • Menu memorization
  • Food allergy awareness
  • Dietary support
  • Exceptional customer service

Languages

Nepali
Full Professional
English
Professional Working

Reference

Manjila Basnet

Timeline

Wait Staff Member

Little Magic Momo
01.2024 - Current

Wait Staff Member

Tasty Momo Restaurant
07.2023 - Current

Bachelor Of Community Service - Support Worker

Stanley College

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Sophiya CHOKHAL