Summary
Overview
Work History
Education
Skills
Timeline
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Sophonn Teav

Adelaide,Australia

Summary

Proven to enhance client satisfaction at Estia Health through compassionate client care and meticulous personal hygiene support. Leveraged empathetic listening and patient assistance to foster trust and well-being, achieving a notable increase in positive client feedback. Skilled in housekeeping and client documentation, consistently exceeding employer expectations for quality and efficiency.

Overview

6
6
years of professional experience

Work History

Food Service Assistant

Sushi Chan
Westfield, SA
02.2017 - 12.2018
  • Maintained strict compliance with recipe standards.
  • Ensured cleanliness of work areas by adhering to strict safety protocols.
  • Facilitated the ordering process by providing excellent customer service.
  • Upheld positive behavior with both clients and colleagues.
  • Expanded skill set to better meet customer requirements.
  • Consistently delivered excellent service during busy shifts.
  • Followed meticulous instructions to create multiple recipes.
  • Adhered strictly to food safety and sanitation protocols.

Aged Care Worker

Estia Health
Burton, SA
01.2015 - 12.2016
  • Provided companionship and emotional support to elderly clients.
  • Assisted with activities of daily living, such as bathing, grooming, dressing, and toileting.
  • Maintained records of client care plans and progress notes.
  • Report any changes in health or behavior to nursing staff members promptly.
  • Responded quickly to emergency situations involving elderly clients.
  • Encouraged independence by assisting with mobility issues and providing instruction on safety precautions.
  • Attended weekly staff meetings to discuss new policies and procedures.
  • Provided recreational activities such as games, reading materials, music, and outdoor walks.
  • Provided clients with emotional support and companionship.
  • Followed safe lifting and transferring techniques to transport residents.
  • Recorded client status, progress, and challenges in logbooks and reports.
  • Monitored the health and well-being of clients, and reported significant health changes.

Aged Care Worker

Ananda Aged Care
Hope Valley, SA
06.2013 - 06.2013
  • Facilitated personal care routines, including bathing, clothing selection, grooming, and toileting.
  • Maintained a clean and safe environment for the client's comfort.
  • Kept track of the client's condition and alerted relevant parties as needed.
  • Provided emotional support to clients during difficult times.
  • Regularly evaluate client needs to ensure appropriate care plans.
  • Supported interactive activities for enhancing independence.
  • Assisted clients with mobility issues through use of appropriate equipment.
  • Developed rapport with clients by prioritizing their needs.
  • Utilized behavior management techniques to maintain safety for client and carer.
  • Enhanced client relationships through engaging conversations.
  • Promoted self-sufficiency among clients for better overall fortitude.
  • Documented client updates and progress in logbooks.

Education

Bachelor of Registered Nurse -

Flinders University
Flinders Park, SA
01.2013

Completion of Year 12 -

Paralowie R-12 High School
Paralowie, SA
11.1999

Skills

  • Compassionate client care
  • Patient assistance
  • Client documentation
  • Empathetic listening
  • Patient care and companionship
  • Daily living activities assistance
  • Housekeeping
  • Care plan assessment

Timeline

Food Service Assistant

Sushi Chan
02.2017 - 12.2018

Aged Care Worker

Estia Health
01.2015 - 12.2016

Aged Care Worker

Ananda Aged Care
06.2013 - 06.2013

Bachelor of Registered Nurse -

Flinders University

Completion of Year 12 -

Paralowie R-12 High School

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Sophonn Teav