Overview
Work History
Education
Skills & Qualities
References
Timeline
Generic

Soraya Peterson

4 Harris Crescent Norman Gardens

Overview

4
4
years of professional experience

Work History

Pathology Specimen Collector/Phlebotomist

Sullivan Nicholaides Pathology
08.2023 - 06.2024
  • Handling and collecting biological specimens including registering all into the computer system
  • Labelling of specimens with high attention to detail and confidentiality
  • Maintaining, cleaning and stocking of rooms and equipment
  • Triaging of patients utilising the ability to prioritise and understanding the importance of urgent cases
  • Effectively and respectfully communicating with other healthcare professionals, ranging from nurses, doctors to scientists, as well as patients with a broad range of ailments, ages, sexes, and races
  • Both written and verbal
  • Applying time management skills to ensure tasks are completed within certain time frames, especially for the opening and closing of clinics and sticking to the 6-8 minute per patient period
  • Continuously adhering to the organisations health and safety policy, procedures and service standards
  • Preparing and delivering samples within set timeframes
  • Adhering to strict hygiene regulations and PPE use
  • Maintaining professionalism and patience whilst dealing with difficult patients and situations.

McCafe Barista and Crew Trainer/Coach

McDonalds Rockhampton North
01.2020 - 01.2023
  • Problem solving
  • Addressing customer complaints
  • Knowledge of Workplace Health and Safety Policies and Procedures
  • Work in a high-pressure work environment
  • Opening and closing tasks of restaurant
  • High Health and Safety standards
  • Cash handling
  • Customer service skills
  • Handling and preparing of food
  • Counting stock/stocktake
  • Adhere to company’s PPE safety standards
  • Cleaning and Sanitation
  • Opening and closing of store.

Student Placement – Aged Care Facility
  • Verbal and written communication and listening skills – to caregivers, residents, and their families, medical professionals and nurses
  • Patience and compassion towards clients, families and colleagues inside and outside of workplace
  • Time management and multitasking for multiple clients being cared for at one given time
  • Respectful and professional manners at all given times
  • Responsive, flexible and organised - able to react quickly when changes occur
  • Flexible in responding to clients and colleagues with different needs and wants.

Education

North Rockhampton State High School

Skills & Qualities

  • Strong work ethic, attention to detail, time management and great productivity
  • Well‐developed communication and interpersonal skills
  • Able to work efficiently unsupervised and as part of a team
  • Expresses Compassionate, Honest, Empathic and Caring qualities
  • Fast learner to ensure efficiency in taking on new techniques
  • Multitasking skills
  • Ability to be responsible for multiple tasks and prioritising the most important actions
  • Ability to match the speed of a fast paced environment and work well in a busy, demanding environment
  • Positive attitude to maintain an encouraging atmosphere in the workplace
  • Adheres to health and safety standards and practices
  • Caters to customer and team member’s needs daily, going above and beyond to ensure all are satisfied

References

  • Work Reference- Sullivan Nicholaides Pathology, Emma Ackerly ph 0428989744
  • Personal Reference- Trent Holder ph 0499 539 380

Timeline

Pathology Specimen Collector/Phlebotomist

Sullivan Nicholaides Pathology
08.2023 - 06.2024

McCafe Barista and Crew Trainer/Coach

McDonalds Rockhampton North
01.2020 - 01.2023

Student Placement – Aged Care Facility

North Rockhampton State High School
Soraya Peterson