Sorenza Rappa
Melbourne,VIC
Summary
My professional objective is to improve my English skills and acquire new technical competencies. I aim to immerse myself in Australian culture and professional practices while building a strong network and actively contributing to my team. I am a dynamic and organized person. I am comfortable communicating with clients and can quickly adapt to new situations. My passion for sales and my commitment to always providing top-quality service are strengths I would like to contribute to your team.
Overview
2
2
years of professional experience
Work History
Multi-skilled Employee
McDonald's
05.2024 - 09.2024
- Collaborated with team members to quickly fill large orders and serve large parties.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Expedited food preparation tasks such as chopping vegetables, grilling meats, and assembling sandwiches to meet high demand while maintaining quality standards.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Community Manager Internship
Familles Arc En Ciel
04.2024 - 06.2024
- Planning and optimizing posts on multiple platforms, building connections with the community.
- Designing visual and textual content tailored to each social network.
- Managing events to increase visibility and promote the association.
- Developing communication plans and analyzing results through surveys.
Waitress
Le Grand Hôtel
12.2023 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Self-service Fresh Produce Clerk
E.Leclerc
07.2023 - 09.2023
- Maintained a clean and organized store environment for optimal shopping experience.
- Checked and pulled defective or expired products from shelves.
- Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
- Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
- Updated merchandise pricing to match new values and special promotional rates.
- Facilitated efficient warehouse-to-shelf movement of merchandise, utilizing equipment such as pallet jacks or hand trucks when necessary.
Commercial Internship
Le SIS Airtech
05.2023 - 06.2023
- Drafted, submitted and processed sales contracts for orders received.
- Presented bids and contracts for potential clients to review during meetings.
- Conducted market research to identify key industry trends and potential business opportunities for expansion.
- Utilized data analysis tools to monitor sales performance metrics, identifying areas of improvement for future strategies.
Babysitter
Individual
12.2022 - 01.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Event Organizer
PRO.TE.CO
10.2022 - 04.2024
- Coordinated schedules and timelines for events.
- Increased event attendance by strategically marketing and promoting events through various channels.
- Demonstrated adaptability in handling unforeseen challenges, ensuring events proceeded smoothly despite unexpected obstacles.
- Managed budgets for multiple events, ensuring cost-effective allocation of resources and maximizing returns on investment.
- Developed partnerships with local businesses to secure sponsorships, enhancing event funding and visibility.
Cleaning Lady
NMS
06.2022 - 09.2022
- Revitalized living spaces with thorough dusting, vacuuming, mopping, and polishing tasks.
- Gained trust from clients through clear communication, reliability, and respect for their privacy.
- Protected valuable items during cleanings, ensuring proper care was taken when handling delicate materials or surfaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Advanced Diploma - Brand Strategy And Events
IUT Clermont Auvergne
Montluçon, France01.2024
Senior Secondary Certificate Of Education - Economic And Social Sciences & Mathematics
Alexis De Tocqueville
Grasse, France01.2022
Skills
- Communication
- Versatile and autonomous
- Event organization
- Teamwork
- Dynamic and flexible
Additional Information
Working Holiday Visa
Timeline
Multi-skilled Employee
McDonald's
05.2024 - 09.2024
Community Manager Internship
Familles Arc En Ciel
04.2024 - 06.2024
Waitress
Le Grand Hôtel
12.2023 - 01.2024
Self-service Fresh Produce Clerk
E.Leclerc
07.2023 - 09.2023
Commercial Internship
Le SIS Airtech
05.2023 - 06.2023
Babysitter
Individual
12.2022 - 01.2023
Event Organizer
PRO.TE.CO
10.2022 - 04.2024
Cleaning Lady
NMS
06.2022 - 09.2022
Advanced Diploma - Brand Strategy And Events
IUT Clermont Auvergne
Senior Secondary Certificate Of Education - Economic And Social Sciences & Mathematics
Alexis De Tocqueville
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