Forough Zamen

Company Overview: KRZ Business Services is an accounting company and its activities include Individual Tax, Bookkeeping, Company Registration and ABN Registration.

• Managing appointments
• Registration of new customers in the Company Applications
• Register and record customers' pay slips
• Working with different accounting applications such as Xero, Reckon One.

• Assisted customers with prompt and polite support in-person and via telephone.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Fielded customer questions to share information about products, availability, and pricing.
• · This contributed to a positive and friendly shopping environment during the busy holiday season.

Nestlé makes and sells a wide range of food and drink products. These include processed milk, coffee and other instant drinks, infant foods, cooking products, chocolates, snacks, and pet food.

• We create reports and analyze data on consumer habits and preferences.
• We study and predict current and future consumer trends.
• We research potential demand and market details for our products and gather relevant data.
• We connect with current and new customers for marketing purposes.

As a university student, I worked as a part-time worker at Zara. During this time I handled different tasks according to my position:

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Also, after six months, I was promoted to Team Leader in my section.

This company works in Medical Equipment such as laboratory kits and tools.

• Sending invoices to the costumers
• Connecting to the current and new costumers for marketing
• Checking warehouse stock to order new materials
• This company works in Medical Equipment such as laboratory kits and tools.