Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Sosefina Burow

Petrie,QLD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure available attendant position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Store Manager

Origin Kebabs
02.2003 - Current
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory stocktake.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

High School Diploma -

Mc Kauly High School
New Zealand
1985

Skills

  • Customer Service
  • Accurate Cash Handling
  • Supply Chain Management
  • Team Leadership
  • Inventory Management
  • Merchandising
  • Time Management
  • Shift Checklists
  • Staff Training
  • Pricing Strategies
  • Store Opening and Closing Procedures
  • Employee Motivation
  • Staff Management
  • Order Management

Reference

Burhan Goktas _ Marketing Manager

0414 416 616


Bulent Seyman _ Store Manager

0481 382 902


Ogun _ Store Manager

0401 454 322


Maria _ Character Reference

0405 910 864


Cara _ Character Reference

0402 704 094


Tenisio Va'aga _ Character Reference

0432 323 611


More on request

Timeline

Store Manager

Origin Kebabs
02.2003 - Current

High School Diploma -

Mc Kauly High School

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Sosefina Burow