Sosti Shrestha
Wentworthville,NSW
Summary
Dynamic professional with a proven track record in Food Technologist and quality assurance, notably at Top Juice Pty Ltd. Excelled in enhancing food safety protocols and culinary innovation, boosting customer satisfaction. Skilled in Microsoft Excel and teamwork, adept at leading projects to successful completion with a keen eye for detail and efficiency.
Overview
13
13
years of professional experience
Work History
Assistant Chef
Pm Fresh Pty Ltd
09.2019 - Current
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Maintained a clean and organized workspace, contributing to an efficient and productive kitchen environment.
- Checked food inventory and ordered ingredients.
- Project management of the end-to-end NPD process with agreed timelines.
- Communicating the progress and update of projects to the direct managers.
- Conducting benchtop trials of samples for NPD or R&D projects.
- Preparing samples of existing products to customers.
- Building key relations with internal and external stakeholders.
- Working with QA with finalizing specifications and processes for commercial launch.
- Collaborated with head chef to develop innovative menu items, resulting in increased customer return rates.
- Ensured compliance with all health and safety regulations, maintaining a safe work environment for all employees.
- Stored food safely and orderly in freezer and refrigerator.
Franchise Owner
Top Juice Penrith
06.2017 - 09.2019
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
- Analyzed sales data to identify market trends, adjust product offerings accordingly, leading to increased demand for popular items.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
- Organized successful community events promoting the franchise''s brand to drive increased awareness and customer engagement.
- Evaluated competitor strategies regularly to stay ahead of industry developments and maintain a competitive edge in the marketplace.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Adapted to rapidly changing industry trends by remaining knowledgeable about new products, technologies, and competitor offerings.
- Cultivated strong relationships with customers via in-store connections and strong social media presence.
- Developed comprehensive, well-organized financial records to maintain accuracy and facilitate efficient business management.
Quality Assurance Coordinator
Top Juice Pty Ltd
09.2014 - 06.2017
- Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
- Conducted regular audits to identify areas of improvement, leading to increased customer satisfaction levels.
- Improved product quality by implementing rigorous testing processes and protocols.
- Served as a trusted advisor to senior management on matters related to quality assurance, contributing valuable insights that informed strategic decision-making processes.
- Enhanced overall efficiency of the quality assurance process by streamlining workflows and documentation.
- Assisted with quality control audits.
Quality and Food Safety Assistant
Prefection Fresh Pty Ltd
11.2011 - 09.2014
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Provided assistance in managing health and safety programs aligned with industry standards.
- Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
- Supported the continuous improvement of safety programs by staying current with industry trends and sharing knowledge with team members.
- Maintained up-to-date knowledge of industry standards, incorporating best practices into daily operations as needed.
- Contributed to a decrease in workplace injuries with proactive hazard identification and risk assessments.
Education
Bachelor of Technology - Electronic And Communication
Jawaharal Nehru Technology University
India07-2011
Master's in Business Information System - Business Information System
University of Ballarat
Ballarat, VIC07-2013
Diploma in Business - Business
Holmes Institute
Sydney, NSW08-2015
Certificate of Food Processing And Technology - Food Science
ACS Distance Education
01-2025
Skills
- Ingredient selection
- Food preparation
- Knife skills
- Culinary trends
- Safe food handling
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Cooking techniques
- Sanitation practices
- Food science
- Kitchen management
- Ingredient sourcing
- Recipe development
- Temperature control
- Food regulations
- Food spoilage prevention
- Quality assurance
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving
- Multitasking Abilities
- Food prep planning
Timeline
Assistant Chef
Pm Fresh Pty Ltd
09.2019 - Current
Franchise Owner
Top Juice Penrith
06.2017 - 09.2019
Quality Assurance Coordinator
Top Juice Pty Ltd
09.2014 - 06.2017
Quality and Food Safety Assistant
Prefection Fresh Pty Ltd
11.2011 - 09.2014
Bachelor of Technology - Electronic And Communication
Jawaharal Nehru Technology University
Master's in Business Information System - Business Information System
University of Ballarat
Diploma in Business - Business
Holmes Institute
Certificate of Food Processing And Technology - Food Science
ACS Distance Education
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