SOTHIKA THAVARASA
Huntingdale,WA
Summary
I have over five years of experience in the medical field, working at Western Diagnostic Pathology. I started as a Lab Multiskilled Assistant and later progressed to my current role as a Referred Test and SRA Supervisor, where I train staff, manage rosters, and oversee workflow on systems like Siemens Aptio and PVT Rose. Alongside my healthcare experience, I’ve also worked as a support worker, receptionist, bookkeeper, and collector, which has given me strong skills in administration, scheduling, and customer service. I’m currently studying a Certificate IV in Business Management and other related qualifications to expand into administration and management roles, while still open to opportunities in the medical field.
Overview
12
12
years of professional experience
Work History
SRA Supervisor
Healius Pathology
10.2020 - Current
- Team Leadership & Training
Supervise daily operations in RT and SRA departments, leading a team of staff to meet quality and turnaround standards.
Provide hands-on training on Siemens Aptio and PVT Rose systems, ensuring staff competency in technical processes.
Mentor new staff and oversee ongoing development to maintain high performance. - Operations & Workflow Management
Create and manage staff rosters to align workloads with operational needs.
Monitor workflow to ensure accuracy, efficiency, and compliance with laboratory protocols.
Resolve technical and workflow issues, coordinating with other departments to maintain smooth operations. - Administrative & Compliance
Maintain accurate documentation and reporting for audits and compliance purposes.
Support work health and safety initiatives, ensuring team adherence to safety standards.
Contribute to continuous improvement projects to streamline processes and enhance productivity. - Collaboration & Communication
Act as a key point of contact between RT/SRA and other departments: pathologists, staff, and external stakeholders.
Assist with performance reviews and provide feedback to staff to support growth. - Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Book Keeper
Ausig Network
06.2018 - 06.2021
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Disability Support Worker
Valued Lives
05.2017 - 09.2020
- Managed and prepared staff rosters and schedules to ensure consistent service coverage.
- Maintained accurate records and communicated with families and service providers.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Monitored and reported on client progress, adjusting support plans to meet evolving needs.
Collector & Receptionist
Marry Pathology
09.2013 - 04.2014
- Collected and processed patient samples with accuracy and care.
- Managed front desk operations, including patient reception, bookings, and record keeping.
- Handled administrative tasks such as phone enquiries, payments, and appointment scheduling.
Education
Business Management
Aspire Professional Training
Perth, WA03-2025
Medical Laboratory Science
LTT
Perth, WA03-2020
High School Diploma -
LIM
Colombo Sri Lanka 01-2013
Skills
- Team leadership and staff training
- Project planning and monitoring
- Customer service and communication strategies
- Time management and prioritisation
- Problem-solving and decision-making
- Honesty and integrity
- Attention to detail
- Adaptability and multitasking
Timeline
SRA Supervisor
Healius Pathology
10.2020 - Current
Book Keeper
Ausig Network
06.2018 - 06.2021
Disability Support Worker
Valued Lives
05.2017 - 09.2020
Collector & Receptionist
Marry Pathology
09.2013 - 04.2014
Business Management
Aspire Professional Training
Medical Laboratory Science
LTT
High School Diploma -
LIM
Similar Profiles
SHAKUN PATHANIASHAKUN PATHANIA
Workforce Management Administrator at Healius PathologyWorkforce Management Administrator at Healius Pathology
PRAPULLA PPRAPULLA P
Process Associate at Healius Pathology India Pvt., Ltd.Process Associate at Healius Pathology India Pvt., Ltd.
Geisa Gasque GoncalvesGeisa Gasque Goncalves
Pathology Collector at Healius Pathology PTY LDPathology Collector at Healius Pathology PTY LD
Chloe AudrainChloe Audrain
Disability Support Worker at Independently employedDisability Support Worker at Independently employed
Rasika BandaraRasika Bandara
Service Desk Analyst at BunningsService Desk Analyst at Bunnings