Summary
Overview
Work History
Education
Skills
Timeline
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SOTHIKA THAVARASA

Huntingdale,WA

Summary

I have over five years of experience in the medical field, working at Western Diagnostic Pathology. I started as a Lab Multiskilled Assistant and later progressed to my current role as a Referred Test and SRA Supervisor, where I train staff, manage rosters, and oversee workflow on systems like Siemens Aptio and PVT Rose. Alongside my healthcare experience, I’ve also worked as a support worker, receptionist, bookkeeper, and collector, which has given me strong skills in administration, scheduling, and customer service. I’m currently studying a Certificate IV in Business Management and other related qualifications to expand into administration and management roles, while still open to opportunities in the medical field.

Overview

12
12
years of professional experience

Work History

SRA Supervisor

Healius Pathology
10.2020 - Current
  • Team Leadership & Training
    Supervise daily operations in RT and SRA departments, leading a team of staff to meet quality and turnaround standards.
    Provide hands-on training on Siemens Aptio and PVT Rose systems, ensuring staff competency in technical processes.
    Mentor new staff and oversee ongoing development to maintain high performance.
  • Operations & Workflow Management
    Create and manage staff rosters to align workloads with operational needs.
    Monitor workflow to ensure accuracy, efficiency, and compliance with laboratory protocols.
    Resolve technical and workflow issues, coordinating with other departments to maintain smooth operations.
  • Administrative & Compliance
    Maintain accurate documentation and reporting for audits and compliance purposes.
    Support work health and safety initiatives, ensuring team adherence to safety standards.
    Contribute to continuous improvement projects to streamline processes and enhance productivity.
  • Collaboration & Communication
    Act as a key point of contact between RT/SRA and other departments: pathologists, staff, and external stakeholders.
    Assist with performance reviews and provide feedback to staff to support growth.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.


Book Keeper

Ausig Network
06.2018 - 06.2021
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.

Disability Support Worker

Valued Lives
05.2017 - 09.2020
  • Managed and prepared staff rosters and schedules to ensure consistent service coverage.
  • Maintained accurate records and communicated with families and service providers.
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Monitored and reported on client progress, adjusting support plans to meet evolving needs.

Collector & Receptionist

Marry Pathology
09.2013 - 04.2014
  • Collected and processed patient samples with accuracy and care.
  • Managed front desk operations, including patient reception, bookings, and record keeping.
  • Handled administrative tasks such as phone enquiries, payments, and appointment scheduling.


Education

Business Management

Aspire Professional Training
Perth, WA
03-2025

Medical Laboratory Science

LTT
Perth, WA
03-2020

High School Diploma -

LIM
Colombo Sri Lanka
01-2013

Skills

  • Team leadership and staff training
  • Project planning and monitoring
  • Customer service and communication strategies
  • Time management and prioritisation
  • Problem-solving and decision-making
  • Honesty and integrity
  • Attention to detail
  • Adaptability and multitasking

Timeline

SRA Supervisor

Healius Pathology
10.2020 - Current

Book Keeper

Ausig Network
06.2018 - 06.2021

Disability Support Worker

Valued Lives
05.2017 - 09.2020

Collector & Receptionist

Marry Pathology
09.2013 - 04.2014

Business Management

Aspire Professional Training

Medical Laboratory Science

LTT

High School Diploma -

LIM

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SOTHIKA THAVARASA