Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
References
Personal Information
Generic

Sotirios Kalantzis

411 Kingsway Caringbah ,NSW

Summary

Dynamic and results-driven professional with extensive experience in hospitality, including a key role at Metro Advance Darwin NT. Proven expertise in room cleaning and maintenance, complemented by strong customer service skills. Committed to upholding high standards and enhancing guest satisfaction through effective teamwork and quality control.

Professional in bakery industry with robust background in preparing and presenting baked goods. Well-versed in maintaining cleanliness, ensuring product quality, and adhering to safety standards. Known for excellent collaboration skills and consistent delivery of high-quality results.

Diligent Desired Position with comprehensive experience in bakery operations and customer service. Demonstrated ability to maintain high standards of product quality and consistency. Proven track record of effective teamwork and adaptability in fast-paced environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Pastry Chef

L.A Donuts
06.2025 - 09.2025
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
  • Implemented efficient production techniques, reducing waste and improving overall pastry quality.
  • Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
  • Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.

Houseman -Maintenance-Supervisor House Keeping

Metro Advance Darwin NT
09.2024 - 06.2025
  • Currently working as a casual houseman in the hotel housekeeping team. Responsible for the maintenance and cleaning of the hotel guest accommodation and public areas. Duties include light maintenance, cleaning, gardening, pool cleaning and ensuring that all public spaces are well presented while ensuring that the company standards and policies are followed.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports, and other business documentation.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Increased employee performance through effective supervision and training.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

Bakery Team Member / Baker

Woolworths Australia
01.2024 - 08.2025
  • Working as part of the in-store bakery team. Duties include preparing and baking fresh bread and pastries, ensuring product quality and food safety standards, maintaining cleanliness of the bakery area, and assisting customers with bakery-related inquiries. Gained experience working in a fast-paced retail environment while following company policies and health & safety regulations.
  • Bolstered workplace morale by fostering a positive team dynamic among fellow staff members within the bakery department.

Housekeeper/Waiter

Metro Hotel Sydney NSW
08.2024 - 10.2024
  • Worked in Hotel Housekeeping and Restaurant Departments. Gained broad experience in an Australian working environment and OH&S rules.

Front Office/All Rounder

KERAMENE Hotel Nemea Greece
01.2023 - 01.2024
  • Worked in newly established hotel front office and housekeeping departments as a casual worker during hotel opening.

Owner Baker

Kalantzis Bakery Nemea Greece
01.2012 - 01.2024
  • As an owner and operator of a family-owned bakery with a team of seven staff, my responsibilities encompass a wide range of tasks to ensure the smooth and successful running of the business.

Education

BA - Business Administration

University of West Attica

Skills

  • Room cleaning
  • Light maintenance
  • Public area upkeep
  • Health and safety
  • Gardening skills
  • Pool maintenance
  • Customer service
  • Quality control
  • Time management
  • Inventory management
  • Team collaboration
  • Maintenance reporting
  • Bread making
  • Cake decorating
  • Point of sale systems
  • Friendly and outgoing
  • Cleaning and sanitizing
  • Workplace safety
  • Customer satisfaction
  • Food handling safety
  • Food safety
  • Cash handling
  • Stocking and shelving
  • Cash management
  • Flexible schedule
  • Cash register operation
  • Hospitality service expertise
  • Customer transactions
  • Work prioritization

Certification

  • RSA, RCG Qualified-Australia
  • Unrestricted NT Driver and Rider License
  • VETASSESS Skills Assessment – In Progress (2025)

Languages

English
Professional
Greek
Professional

Timeline

Pastry Chef

L.A Donuts
06.2025 - 09.2025

Houseman -Maintenance-Supervisor House Keeping

Metro Advance Darwin NT
09.2024 - 06.2025

Housekeeper/Waiter

Metro Hotel Sydney NSW
08.2024 - 10.2024

Bakery Team Member / Baker

Woolworths Australia
01.2024 - 08.2025

Front Office/All Rounder

KERAMENE Hotel Nemea Greece
01.2023 - 01.2024

Owner Baker

Kalantzis Bakery Nemea Greece
01.2012 - 01.2024

BA - Business Administration

University of West Attica

References

  • Laxman, Mahat, Bakery Team Manager, +61 450 694 215, Woolworths Australia, Australia
  • Stefanos, Vasilakis, General Manager, svasilakis@outlook.com, 0424 745 013, Metro Hotel and Apartments Darwin, Australia
  • Snow Hatzigiannis.General Manager L.A Donuts +61 484 332 515
  • Simon P +61 400 023 594 Store manager Woolworths Nightcliff Darwin

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