Sotirios Patrinos
Avondale,New South Wales
Summary
Dynamic Barista Shift Supervisor and manager at Gwynneville Bakery, skilled in training and motivating staff while ensuring cash handling accuracy. Cultivated strong customer relationships both new a repeat through exceptional service and attention to detail. Expert in espresso machine operation and fostering teamwork, leading to improved efficiency and a positive work environment.
Overview
15
15
years of professional experience
Work History
Barista Shift Supervisor
Gwynneville Bakery
03.2010 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
Advanced Diploma - Marketing
Australian Careers Business College
Wollongong, NSW10.2009
Skills
- Barista training
- Cash handling accuracy
- Equipment troubleshooting
- Product upselling
- Staff motivation
- Latte art expertise
- Espresso machine operation
- Scheduling coordination
- Order processing efficiency
- Adaptability to change
- Sales promotion
- Shift scheduling
- Supply ordering
- Food safety compliance
- POS system operation
- Team collaboration
- Customer service
- Inventory controls
- Cash handling
- Inventory management
- Attention to detail
- Equipment maintenance
- Work station assignments
- Production and time sequencing
- Critical thinking
- Food delivery oversight
- Task delegation
- Shortage reports
- Supplies purchasing
- Opening and closing procedures
- Staff management
- Kitchen staff coordination
- Service training
- Work schedule creation
- Process monitoring and improvement
- Kitchen staff supervision
- New products evaluation
- Personnel data reporting
- Waste procedures establishment
- Timesheet organization
- Quality control
- Recruitment
- Inventory control
- Kitchen equipment operation and maintenance
- Operational reporting
- Supplies forecasting
- Payroll preparation
- Worker training
- Safety training
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
Accomplishments
Advanced diploma in marketing
Barista training and qualifications through global coffee and campos
Languages
Greek
Professional Working
Timeline
Barista Shift Supervisor
Gwynneville Bakery
03.2010 - Current
Advanced Diploma - Marketing
Australian Careers Business College
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