Summary
Overview
Work History
Education
Skills
Australia Working Rights
Recognitions
Timeline
Generic
Soubantika Chakravarty

Soubantika Chakravarty

Summary

Packaged App Development Senior Analyst with 5 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Overview

5
5
years of professional experience

Work History

Packaged App Development Senior Analyst

Accenture
10.2023 - Current
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.

Senior Associate Consultant

Infosys Technologies
12.2021 - 10.2023
  • Worked on Password Policy enabling for the client which is checking the set of parameters while creating new passwords and their age of expiration with warning alerts prior the date of expirations
  • Development and modification of Integration Systems to sync JDA WMS with external host/client as per client requirements
  • Customizing Page Builders and external API calls integrated with the system over Web UI and mobile devices
  • Working closely with the team in understanding the application/product and resolving the user issues/tickets
  • Communicating with customer through WebEx/Skype/Zoom/MS Teams, working on customer priorities and providing solutions to customer in the required timeline for business requirement
  • Meet the customer SLA (Service Level Agreement) without effecting the customer's business process and added value to customer
  • Developing customer change request in modules based on the business demands
  • Having complete knowledge of Inbound and Outbound Process for the Warehouse management system
  • Having exposure to preparation of SQL queries to verify the functionalities and solving warehouse issues
  • Experience in Scheduling daily Jobs and executing daily monitoring scripts using Job maintenance
  • Experience on Moca components/customizing DDA screen/modification or change in RF form Make Configuration changes on the functionality related to the development and changes.
  • Mentored junior analysts, fostering professional development while enhancing overall team performance.
  • Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
  • Improved company efficiency with the development of key performance indicators and tracking metrics.
  • Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
  • Championed data-driven decision-making through robust analytics and detailed reporting, enhancing organizational effectiveness.
  • Leveraged expert knowledge of industry trends to inform the development of competitive strategies for clients'' success.
  • Interacted with team and clients to develop and coordinate project requirements and workflow.
  • Provided expert advice on industry trends and best practices, positioning clients for success in competitive markets.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and implement changes.
  • Obtained data from identified sources via interviews, data downloads and data transcription and analyzed to yield meaningful insights.

Associate Consultant

Infosys Technologies
12.2021 - 08.2022
  • Worked as Associate Consultant in BY WMS v-2021 on Migration Project
  • Prepared scripts and created CICD Pipeline for smooth flow of Data for Data Migration
  • Created technical design documents and worked with Business to receive the required data for migration in BY Templates and load them in the database
  • Performed sanitary checks and maintained system post data flow
  • Prepared test plans, test cases and test scripts for Unit and Regression Testing for available migration functionalities
  • Worked closely with developers to track, log and follow through on all software bugs and provided more information to help in fixing issues.
  • Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
  • Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
  • Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
  • Collaborated closely with cross-functional teams to devise effective strategies and action plans for clients'' businesses.

Programmer Analyst

Cognizant Technology Solutions, CTS
10.2019 - 07.2021
  • Worked as Programmer Analyst in BY WMS v-2019 on a WMS Migration & Implementation Project
  • Involved in Functional testing all major areas of Distribution Centres: Yard Management, Inbound, Inventory Management, Outbound, Order Management Systems etc
  • Identified opportunities to improve Warehouse processes
  • Assisted in design change, unit and regression test the change in BY WMS
  • Participated in in UAT Site Testing and site preparation for Go-live and release
  • Participated in Go-Live and Pre-deployment activities and Defect Triage during the pre-production testing
  • Thoroughly test all configurations and attain business sign-off for all changes to be imported in production
  • Work with the business and on-site team as well as WMS vendors to determine the most efficient setup of the WMS application in order to run the distribution facilities effectively.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
  • Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
  • Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.

Education

Bachelor of Technology in Computer Science & Engineering -

University of Engineering And Management, Kolkata
04.2019

Skills

  • Data Analysis
  • Performance monitor
  • SQL and Databases
  • WMS Suites: BY WMS, MANHATTAN
  • Process Development: Agile Framework
  • OS: Windows, Linux
  • Languages: C, JAVA

Australia Working Rights

On 482 Dependent Work Visa with full working rights in Australia valid till 2027

Recognitions

  • Cognizant Cheers Award for Empowerment in October, 2020
  • Cognizant Cheers Award for Best Deployment Enhancement in May, 2021
  • Cognizant Cheers Award for Winner of White Paper Challenge on Presenting Automation for Post Deployment Validations for BY Enhancements in June, 2021
  • Accenture ACE Award for Client Satisfaction and On time Delivery

Timeline

Packaged App Development Senior Analyst

Accenture
10.2023 - Current

Senior Associate Consultant

Infosys Technologies
12.2021 - 10.2023

Associate Consultant

Infosys Technologies
12.2021 - 08.2022

Programmer Analyst

Cognizant Technology Solutions, CTS
10.2019 - 07.2021

Bachelor of Technology in Computer Science & Engineering -

University of Engineering And Management, Kolkata

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