SOUHEL LACHANI
Gold Coast,QLD
Summary
Dedicated and results-driven Restaurant Manager with a proven track record of delivering exceptional guest experiences and driving operational excellence. Adept at overseeing all aspects of restaurant operations, from staff management and training to financial control and customer satisfaction. Demonstrated leadership in fostering a positive work environment, ensuring a high level of employee morale and team cohesion. Possess strong communication and interpersonal skills, enabling effective collaboration with both staff and customers. Committed to maintaining high standards of service, hygiene, and overall quality to achieve and exceed organizational goals. Lastly I love surfing, boxing and soccer in my free time.
Overview
4
4
years of professional experience
Work History
Restaurant Supervisor
JIMMY WAH'S
02.2023 - Current
- Supervise and lead a team of floor staff, providing guidance, support, and motivation.
- Conduct regular team meetings to communicate goals, expectations, and updates.
- Foster a positive and collaborative work environment to enhance team morale and productivity.
Restaurant Supervisor
ORZO
08.2022 - 02.2023
- Team Management: Supervising and leading a team of employees working on the designated floor. This involves assigning tasks, providing guidance, and ensuring that team members are working efficiently.
Restaurant Manager
Pepè Italia
08.2020 - 07.2022
- Management and coordinate the activities of the restaurant staff, including chefs, servers, bartenders, and support staff.
- Recruit, train, and motivate employees to provide excellent customer service.
- Set performance expectations, conduct regular performance evaluations, and address any performance issues.
Education
Restaurant Manager Diploma
Brisbane, QLD01.2022
Diploma in Accounting -
Istituto d'Arte
03.2020
Skills
- Customer service
- Problem-Solving
- Computer Literacy
- Strong Communication
- Multilingual
References
Simone Said (Jimmy Wah's restaurant manager) 0405305370
Armando ( Orzo restaurant manager) 0423613427
Timeline
Restaurant Supervisor
JIMMY WAH'S
02.2023 - Current
Restaurant Supervisor
ORZO
08.2022 - 02.2023
Restaurant Manager
Pepè Italia
08.2020 - 07.2022
Restaurant Manager Diploma
Diploma in Accounting -
Istituto d'Arte
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