SuccessFactors
Soumya Ranjan Samal
Project Manager
Point Cook,AU
Summary
Experienced project management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, risk management, and stakeholder communication. Known for reliability and adaptability in dynamic environments. Prepared to drive impactful outcomes and lead projects to success.
Overview
13
13
years of professional experience
1
1
Certification
6
6
years of post-secondary education
Work History
Delivery Lead/Project Manager
ANZ BANK
03.2023 - Current
- Lead a BAU team and managed multiple projects within the SAP Payroll and SuccessFactors Employee Central platforms, supporting a large-scale, multi-country operation
- My role involved collaborating with stakeholders, implementing Agile methodologies, and ensuring the successful delivery of high-quality software solutions
- Lead a team of 24 for SAP Payroll and SuccessFactors across multiple countries, supporting over 40,000 employees
- Manage end-to-end project activities, including planning, risk management, and continuous improvement
- Implement Agile methodologies, facilitating daily stand-ups, sprint planning, and retrospectives
- Develop and maintained project documentation and reports
- Partner with senior developers and technical teams to manage scope and change processes
- Oversaw software release processes, ensuring smooth deployment and minimal downtime
- Successfully delivered multiple high-impact regulatory and compliance projects within tight deadlines
- Implemented process improvements that increased team productivity by 20%
- Reduced software deployment downtime by 30% through streamlined release processes
Lead Business Analyst/Project Manager (PeopleHub Project)
ANZ BANK
05.2021 - 03.2023
- Led the business workshops, testing, and project management specific to the decommissioning of Taleo as part of the larger digital transformation of human capital management (HCM) at ANZ Bank
- This included the implementation of SAP SuccessFactors Recruitment, Onboarding, Employee Central, Employee Central Payroll, and reporting, as well as ServiceNow forms and portal to support new ways of working across ANZ globally
- Managed project and vendor relationships for the Oracle cloud archival solution for Taleo, ensuring seamless integration and compliance with project requirements
- Developed a clear requirement gathering strategy and organized workshops to ensure comprehensive understanding and documentation of business needs
- Liaised with development and quality assurance teams to ensure optimal solutions were delivered according to customer requirements
- Led User Acceptance Testing (UAT) for 32 countries, involving more than 60 business testers, to support ANZ's HR strategy and transformation solutions for employee data management, foundation data management, people movement, time and leave management, and reporting
- Ensured efficient development, application availability, and support by estimating, scheduling, and clarifying business/technical requirements
- Successfully led the testing for digital transformation of human capital management (HCM) for 32 countries covering more than 4000 test scenarios
- Implemented a cloud data archival solution for the recruitment legacy system, improving data accessibility and compliance
- Enhanced the ServiceNow portal, resulting in a 25% increase in user satisfaction
Technical Business Analyst (Project PI)
RMIT UNIVERSITY
06.2020 - 04.2021
- Led the setup of a customer support model for RMIT HR, Finance, and Procurement teams, focusing on developing a single support portal and ServiceNow forms to streamline support processes for the new Workday HCM solution
- Analyzed the current (as-is) support structure of HR, Finance, and Procurement teams to gather requirements for a single support portal and ServiceNow forms
- Identify areas for process improvement and prepared the future (to-be) state by working closely with the technical team to develop ServiceNow forms, uplift the existing ServiceNow UI and UX, and set up ServiceNow Agent Workspace and Genesys System to support call and chat functionality
- Offered crucial project support by coordinating the development and testing of the solution
- Gathered requirements and approval workflows, aligning with system capabilities to meet stakeholders’ needs
- Negotiated solutions to address system limitations while meeting business needs, ensuring optimal functionality and user satisfaction
- Successfully created 50 catalogue items powered by ServiceNow to support HR, Finance, and Procurement-related queries from all RMIT entities
- Significantly improved efficiency and response times by developing single support page to eliminate manual email requests for finance and procurement
Business Data Analyst/Project Manager (Information Technology Services)
RMIT UNIVERSITY
05.2018 - 06.2020
- Coordinated projects to Office 365 storage, security and data center modernisation project, along with the requirements gathering and data management for the migration of all RMIT entities from Google to Office 365
- Led the Office 365 storage and security project, ensuring robust data protection and efficient storage solutions for individual system and virtual machine using one drive
- Led the requirements gathering and data management by preparing migration batches for over 100,000 RMIT staff and students and migrated them from Google to the Office 365 suite
- Collaborated with vendors and the technical team to implement Office 365 security and SharePoint governance policies
- Conducted a security review with Microsoft for the RMIT tenant audit to identify security flaws and coordinated with SMEs to eliminate the security risks
- Performed impact analysis and prepared mitigation plans for over 250 applications in the Data Centre Modernisation project
- Successfully migrated over 100,000 RMIT staff and students from Google to Outlook
- Prepared mitigation plans for more than 250 applications in the Data Centre Modernisation project
Technical Project Manager
MARQUARDT GROUP
10.2016 - 02.2018
- Led the delivery of the Driver Authorization System projects in India, managing the entire product development life cycle and collaborating with major automotive OEMs
- Led all the Driver Authorization System projects in India, providing technical direction and managing product development, including software, hardware, and mechanical changes
- Facilitated effective communication and collaboration to analyse customer requirements and prepared business cases, system requirement specifications, and system architecture
- Provided technical direction and served as the point of contact for manufacturing, engineering, and other personnel
- Researched solutions to complex technical problems and recommended cost-effective resolution approaches
- Conducted training and developed new training materials to supported less experienced engineers
- Supported the Senior Project Managers in preparing budget plans, resource plans, and risk management plans
- Developed customer presentations related to new product development and/or product modifications and enhancements
- Provided technical sales support by working with the sales team to present innovative solutions for new projects
- Successfully secured two new projects from TATA Motors and Mahindra Group
Software Engineer
MARQUARDT GROUP
06.2012 - 09.2016
- Developed embedded software for automotive switch banks and the Driver Authorization System for leading automotive OEMs like GM, FORD, Chrysler, Mercedes, and FIAT
- I followed the Software Development Life Cycle as per the Automotive standard (ASPICE) and safety standard (ISO 26262) to deliver high-quality software
- Developed embedded software for automotive switch banks and the Driver Authorization System for leading automotive OEMs
- Facilitated cross functional requirement workshop with hardware and mechanical teams to analyse customer requirements and prepared software requirement specifications and software design specifications
- Performed testing such as code analysis, module testing, and integration testing of the software during different phases of the development
- Conducted safety assessments and implemented mitigation strategies to address potential risk and challenges
- Utilized version control systems to manage codebase and track changes
- Debugged and resolved software defects, ensuring optimal performance and reliability
- Documented software development processes, including design decisions and code comments, to facilitate knowledge sharing and maintenance
- Successfully developed and tested software for multiple automotive projects, ensuring compliance with industry standards
Education
MASTER OF ENGINEERING MANAGEMENT - Project Management
RMIT University
Melbourne 02.2018 - 11.2019
Bachelor of Science - Electronics and Communication
Biju Patnaik University of Technology
India 07.2007 - 04.2011
Skills
- Strategic Project Planning
- Change Implementation
- Risk Management
- Efficient Resource Allocation
- Analytical Problem-Solving
- Stakeholder Engagement
- Effective Negotiation
- Prioritisation and Time Management
- Quality Control
- Agile
- Scrum
- Waterfall
- Product Backlogs
- Sprint Planning
- Resource Allocation
- Communication
- Leadership
- Cross-Functional Teams
- Facilitating Meetings
- JIRA
- Confluence
- Microsoft Visio
- Promapp
- SaaS
- SuccessFactors
- SAP Payroll
- ServiceNow
- Microsoft 365
- Data Analysis
- Visualisation
- R
- Power BI
- Tableau
- Process Improvement
Certification
- Scrum Product Owner
- Scrum Master
- Business Analyst
- Decision Analyst
- Agile Ways of Working, RMIT University, 08/01/18
- Planning an Effective Presentation, ACS, 08/01/21
- Problem Solving in Business, RMIT University, 01/01/19
- Excel 2016 Microsoft Office Specialist, LinkedIn Learning, 08/01/21
- Tableau for Data Visualization, Skill Soft, 01/24/22
- SQL: Data Reporting and Analysis, LinkedIn Learning, 01/01/19
- Amazon Web Services Data Analytics, Amazon Web Services (AWS), 01/01/22
- Oracle Cloud Infrastructure Foundations 2020 Certified Associate, Oracle, 05/01/20
References
Available on request.
Accomplishments
· Successfully delivered multiple high-impact regulatory and compliance projects within tight deadlines.
· Implemented process improvements that increased team productivity by 20%.
· Reduced software deployment downtime by 30% through streamlined release processes.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursSoftware
ServiceNow
Microsoft 365
JIRA
Confluence
MS Project
Languages
Odia
Native language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Interests
Badminton
Timeline
Delivery Lead/Project Manager
ANZ BANK
03.2023 - Current
Lead Business Analyst/Project Manager (PeopleHub Project)
ANZ BANK
05.2021 - 03.2023
Technical Business Analyst (Project PI)
RMIT UNIVERSITY
06.2020 - 04.2021
Business Data Analyst/Project Manager (Information Technology Services)
RMIT UNIVERSITY
05.2018 - 06.2020
MASTER OF ENGINEERING MANAGEMENT - Project Management
RMIT University
02.2018 - 11.2019
Technical Project Manager
MARQUARDT GROUP
10.2016 - 02.2018
Software Engineer
MARQUARDT GROUP
06.2012 - 09.2016
Bachelor of Science - Electronics and Communication
Biju Patnaik University of Technology
07.2007 - 04.2011
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