Summary
Overview
Work History
Education
Skills
Timeline
Generic

SOURAV SATHEESH

Algester,QLD

Summary

Experienced professional with a solid background in retail and delivery, excelling in customer service and stock management. Demonstrates punctuality, adaptability, and a keen eye for detail in fast-paced environments. Capable of maintaining high cleanliness and safety standards while working independently or collaboratively.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Doordash
Brisbane, QLD
07.2024 - Current
  • Collaborated with restaurant staff to ensure timely order preparation.
  • Delivered food orders promptly to customers in designated areas.
  • Communicated with customers regarding order status and delivery times.
  • Assisted in resolving customer inquiries and issues professionally.

Retail Assistant

Nesto Hypermarket
Thrissur, Kerala
04.2023 - 06.2024
  • Replenished shelves and maintained clean, organised displays to ensure excellent store presentation
  • Regularly performed cleaning duties including restroom checks, floor cleaning, and equipment sanitisation
  • Provided friendly customer service by helping shoppers locate items and answering questions
  • Handled stock rotation and monitored expiry dates to maintain product quality
  • Supported team during peak hours with checkout assistance and general store duties

Store Team Member

Elite Supermarket
Thrissur, Kerala
05.2021 - 09.2023
  • Operated cash register to process sales transactions.
  • Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
  • Attended training sessions focused on developing retail skillset.
  • Performed daily cleaning tasks including sweeping, mopping, and sanitising high-touch surfaces
  • Trained and supported new team members, helping them learn store systems and routines

Team Member

Lulu Hypermarket
Thrissur, Kerala
02.2020 - 05.2021
  • Monitored inventory levels and reported shortages to management for replenishment.
  • Engaged with customers to enhance their shopping experience and address concerns.
  • Maintained a clean and organised work area throughout the shift.
  • Rotated through series of different stations based on team needs.

Education

Master of Digital Communication -

Queensland University of Technology
Brisbane, QLD

Skills

  • Cash handling and EFTPOS operation
  • Customer Service and effective communication
  • Stock management
  • Physically fit and ability to lift weights
  • Team collaboration
  • Digital communication

Timeline

Delivery Driver

Doordash
07.2024 - Current

Retail Assistant

Nesto Hypermarket
04.2023 - 06.2024

Store Team Member

Elite Supermarket
05.2021 - 09.2023

Team Member

Lulu Hypermarket
02.2020 - 05.2021

Master of Digital Communication -

Queensland University of Technology
SOURAV SATHEESH