SOURAV SATHEESH
Algester,QLD
Summary
Experienced professional with a solid background in retail and delivery, excelling in customer service and stock management. Demonstrates punctuality, adaptability, and a keen eye for detail in fast-paced environments. Capable of maintaining high cleanliness and safety standards while working independently or collaboratively.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Doordash
Brisbane, QLD
07.2024 - Current
- Collaborated with restaurant staff to ensure timely order preparation.
- Delivered food orders promptly to customers in designated areas.
- Communicated with customers regarding order status and delivery times.
- Assisted in resolving customer inquiries and issues professionally.
Retail Assistant
Nesto Hypermarket
Thrissur, Kerala
04.2023 - 06.2024
- Replenished shelves and maintained clean, organised displays to ensure excellent store presentation
- Regularly performed cleaning duties including restroom checks, floor cleaning, and equipment sanitisation
- Provided friendly customer service by helping shoppers locate items and answering questions
- Handled stock rotation and monitored expiry dates to maintain product quality
- Supported team during peak hours with checkout assistance and general store duties
Store Team Member
Elite Supermarket
Thrissur, Kerala
05.2021 - 09.2023
- Operated cash register to process sales transactions.
- Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
- Attended training sessions focused on developing retail skillset.
- Performed daily cleaning tasks including sweeping, mopping, and sanitising high-touch surfaces
- Trained and supported new team members, helping them learn store systems and routines
Team Member
Lulu Hypermarket
Thrissur, Kerala
02.2020 - 05.2021
- Monitored inventory levels and reported shortages to management for replenishment.
- Engaged with customers to enhance their shopping experience and address concerns.
- Maintained a clean and organised work area throughout the shift.
- Rotated through series of different stations based on team needs.
Education
Master of Digital Communication -
Queensland University of Technology
Brisbane, QLDSkills
- Cash handling and EFTPOS operation
- Customer Service and effective communication
- Stock management
- Physically fit and ability to lift weights
- Team collaboration
- Digital communication
Timeline
Delivery Driver
Doordash
07.2024 - Current
Retail Assistant
Nesto Hypermarket
04.2023 - 06.2024
Store Team Member
Elite Supermarket
05.2021 - 09.2023
Team Member
Lulu Hypermarket
02.2020 - 05.2021
Master of Digital Communication -
Queensland University of Technology
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