Souvik Sarkar
Melbourne,VIC
Summary
A creative and collaborative digital marketing and communications expert with appropriate problem-solving aptitude possessing a wide range of skillset from working at different roles over the last 6 years. Keen on driving growth of the company by contributing my set of skills and achievements as well as seek useful experience for oneself.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
7-11 Franchise
03.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Attended individuals from various nationalities with different accents from behind the counter, promptly to avoid wait times at one of the busiest stores in Melbourne CBD.
Creative Content Developer
JP Nextgen
09.2019 - 12.2020
- Applied current editing and photography tools to create dynamic graphics and generate awareness on JP Nextgen and their trends as a fashion-wear company.
- Implemented strategies and tactics to grow followers amongst various middle-class communities across Melbourne who believe in spending judiciously on clothing.
- Developed original content by researching and interviewing the market.
Content Developer
Howzat Media And Marketing Consultancy
05.2019 - 06.2019
- Strengthened content through proofreading and editing.
- Identified target audiences to analyze characteristics, behaviour and media habits.
- Crafted modern marketing pieces for broad client base to drive consumer awareness of brands
Content Creator
Iarani Inc
05.2018 - 04.2019
- Advised global healthcare practitioners in marketing their expertise and services
- Designed Facebook and Instagram posts, and created blogs for global practitioners to attract patients.
- Developed flyers, brochures and pamphlets for doctors using different current software and increasing the monthly registration of patients.
Crime Reporter
Times Of India
06.2017 - 04.2018
- Cultivated strong network of sources for stories.
- Authored stories related to crimes whose exhibits got printed on the first pages of the daily newspapers.
- Participated in editorial meetings to discuss story ideas and content with the various police organisations.
Education
Master of Arts - Advertising
RMIT University
Melbourne, VIC06.2021
Bachelor of Arts - Journalism
Amity University
India05.2019
Skills
- Trained in piano and performed at local cultural fests
- Fluent in Spanish, English & Hindi
- Search Engine Optimisation
- Content Writing and Graphic Designing
Referrals
7-11 Melbourne, Store Unit Manager
Arthur Dimpopolous
+61 402819809
Timeline
Customer Service Representative
7-11 Franchise
03.2021 - Current
Creative Content Developer
JP Nextgen
09.2019 - 12.2020
Content Developer
Howzat Media And Marketing Consultancy
05.2019 - 06.2019
Content Creator
Iarani Inc
05.2018 - 04.2019
Crime Reporter
Times Of India
06.2017 - 04.2018
Master of Arts - Advertising
RMIT University
Bachelor of Arts - Journalism
Amity University
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