Sovann Vatta Phan
Melbourne,VIC
Summary
Recent graduate with foundational knowledge in accounting and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
Work History
Supervisor
Shujinko Ramen
11.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Gathered, organized and input information into digital database.
Receptionist Intern
The Dingley Hotel
04.2021 - 06.2021
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Reduced wait times for appointments by efficiently handling walk-ins and identifying gaps in the schedule for same-day bookings.
- Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
- Improved office efficiency with accurate data entry, ensuring up-to-date information in company databases.
Barista Trainer
Gloria Jeans Coffee Shop
12.2019 - 10.2020
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Followed exact recipes for mixing and preparing beverage and food items.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Master of Business -
Monash University
Clayton, VIC12-2024
Bachelor of Accounting -
Monash University
Caulfield, VIC12-2022
Skills
- Goal oriented
- Customer service
- Adaptability
- Teamwork and collaboration
- Problem-solving abilities
Languages
English
Cambodian
Timeline
Supervisor
Shujinko Ramen
11.2021 - Current
Receptionist Intern
The Dingley Hotel
04.2021 - 06.2021
Barista Trainer
Gloria Jeans Coffee Shop
12.2019 - 10.2020
Master of Business -
Monash University
Bachelor of Accounting -
Monash University
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