Sovita Fomai
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
Epta Asia-Pacific Australia
Sydney, NSW
01.2024 - Current
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Worked with vendors to make purchases and reconcile invoices.
- Scheduled meetings for senior management team and booked conference rooms.
- Tracked company equipment, tools and technology to manage inventory.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Administrator
Ministry Of Education
07.2021 - 12.2023
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Gathered, organized and input information into digital database.
- Process Application
Receptionist
Westpac
04.2019 - 06.2021
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Education
NCEA LEVEL 12&3
Bishop Viard College
New Zealand 2011
Skills
- Events Coordination
- Customer Service
- Project Coordination
- Supplies Ordering
- Staff Management
- Office Administration
- Scheduling
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result through effectively helping with Task.
- Supervised team of Number staff members.
- Employer of the year
Timeline
Operations Coordinator
Epta Asia-Pacific Australia
01.2024 - Current
Administrator
Ministry Of Education
07.2021 - 12.2023
Receptionist
Westpac
04.2019 - 06.2021
NCEA LEVEL 12&3
Bishop Viard College
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