Sowmya Nathan
Torrensville
Summary
A highly reliable, proactive, and adaptable Administrative Professional with extensive experience in front-desk management, high-level customer service, and accurate data handling. Eager to apply proven organizational skills and a positive attitude as an Administrative Assistant at Vertigo Specialist High Access Services. With a strong track record of supporting fast-paced environments, I'm a friendly and confident communicator who is keen to learn new systems quickly and support a busy team. My strong organisation and attention to detail ensure I can juggle tasks and meet timelines, making me a valuable team player with a positive attitude and willingness to help. Fully available for full-time weekday work with immediate start, ready to leverage the provided training to make a significant difference.
Overview
6
6
years of professional experience
Work History
Online Coding Tutor & Administrative Support
White Hat Jr
09.2020 - 10.2024
- Managed class schedules, confirmed bookings, and resolved scheduling conflicts, showcasing strong organization and attention to detail and the ability to juggle tasks and meet timelines, vital for smooth office operations and managing training schedules.
- Communicated professionally with parents via email, chat, and video calls, demonstrating a friendly and confident communicator style, essential for general office administration (emails) and client interaction.
- Maintained accurate student records and prepared progress reports, highlighting exceptional attention to detail and proficiency in accurate data entry, crucial for document preparation and revision and internal system upkeep.
- Responded to urgent rescheduling needs and handled real-time technical and administrative issues, proving reliability and a willingness to learn and adapt in a dynamic environment.
- Collaborated closely with internal operations and tech support teams, embodying the qualities of a team player.
- Trained new tutors in processes and scheduling tools, underlining a keenness to learn and support a busy team.
Administrative Assistant
Hexaware Technologies
04.2019 - 09.2020
- Managed front office reception, greeted visitors, and operated multi-line telephone systems, directly fulfilling the need for general office administration and support.
- Performed accurate data entry into internal systems and maintained confidential records and filing systems (manual & electronic), aligning perfectly with data entry, document preparation and revision.
- Provided general administrative support across departments, including meeting coordination, calendar updates, and room bookings.
- Handled courier and mail management, including incoming/outgoing parcels, demonstrating organizational skills in managing office logistics.
- Maintained stock of office supplies and stationery, showing attention to detail in office supply management.
- Adapted to urgent business needs and supported cross-functional teams during peak periods, reinforcing a positive attitude and flexibility.
Education
Master of Science - Computer Science
Bharathiar University - Sri Krishna College Of Arts And Science
04.2019
Skills
- Administrative Support: Comprehensive experience providing general office administration and support (emails, filing and assisting with other duties as needed)
- Data Entry & Document Management: Proven ability to perform accurate data entry, along with skilled document preparation and revision
- Accounts Support: Capable of assisting with accounts receivable and payable, demonstrating strong financial data handling
- Email Management & Communication: Proficient in email correspondence and a clear communicator with strong attention to detail, confident in liaising with management, staff, and clients
- Compliance & Training Coordination: Experienced in managing records and schedules, capable of supporting the upkeep of internal systems, including assisting with ISO compliance and managing training matrices and staff course bookings
- Client Onboarding & Documentation: Skilled in coordinating client onboarding, including inductions and documentation
- Organisation & Attention to Detail: Possesses strong organisation and attention to detail, ensuring tasks are handled with care and consistency, and the ability to juggle tasks and meet timelines
- Adaptability & Initiative: Brings a sense of initiative, quickly learns new tools, and handles varied responsibilities with ease, demonstrating a willingness to learn and adapt
- Confidentiality: Respects confidentiality and handles sensitive information with care
- Software Proficiency: Proficient in the Microsoft Office Suite (Word, Excel, Outlook)
Accomplishments
- Best Performer – White Hat Jr.: Recognised for exceptional handling of class scheduling, resolving administrative issues, and providing excellent support to parents and students, demonstrating high reliability and proactivity.
- Maintained accurate student and class records consistently, showcasing a commitment to attention to detail.
- Successfully managed scheduling and quickly resolved administrative problems, highlighting the ability to juggle tasks and meet timelines calmly.
- Supported internal teams and promptly reported issues, reflecting a proactive approach to efficient operations and team collaboration.
- Actively helped train new tutors, demonstrating a willingness to help and a positive, supportive attitude.
Availability
Available to work full-time on weekdays with immediate start, eager to get involved and make a difference.
Timeline
Online Coding Tutor & Administrative Support
White Hat Jr
09.2020 - 10.2024
Administrative Assistant
Hexaware Technologies
04.2019 - 09.2020
Master of Science - Computer Science
Bharathiar University - Sri Krishna College Of Arts And Science