Sowmya Reddy Peddireddy
Wyndham,VIC
Summary
Dedicated and results-driven professional with extensive experience in student program management and admissions processes. Proven track record in leading teams to enhance student engagement and support services, ensuring alignment with institutional goals. Expertise in developing and implementing strategic initiatives that improve student recruitment, retention, and overall satisfaction. Skilled in building strong relationships with students, faculty, and external stakeholders, fostering a collaborative environment that promotes academic success. Strong communicator and problem-solver, adept at navigating challenges and adapting to evolving educational landscapes. Committed to promoting diversity, equity, and inclusion within student programs and initiatives.
Overview
9
9
years of professional experience
Work History
Student Program Specialist - Team Lead
Y-Axis Immigration and Education Services Pty Ltd
07.2018 - Current
- Responded professionally and promptly to inquiries regarding courses and admission requirements from internal and external customers, while providing administrative support to staff as needed.
- Evaluate applications, including transcripts, essays, and recommendation letters, to assess candidates' qualifications and fit for institution.
- Ensure accurate and organized records of applications, decisions, and communications, adhering to confidentiality and data protection regulations.
- Engage with prospective students through school visits, college fairs, and information sessions to promote institutions.
- Collaborated with marketing team to enhance online inquiries by providing strategic recommendations and assisting in content development for organization's official website.
- Collected and assessed student profiles to ensure compliance with Genuine Temporary Entrant (GTE) requirements; conducted initial GTE interviews to evaluate eligibility prior to submitting applications to universities.
- Led team of student counsellors, training new hires on document checklist protocols, document collection, and profile evaluation in accordance with Genuine Temporary Entrant (GTE) requirements.
- Consistently achieved targets as top performer while motivating and mentoring team members, contributing to significant growth in organizational sales.
- Organized and attended meetings with course providers across all states of Australia, successfully collaborating with multiple stakeholders to enhance organizational profitability.
Programmer
Cognizant Technological Solutions
06.2015 - 11.2018
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Identified opportunities for process improvement, leading to more efficient development cycle.
- Enhanced software functionality by identifying and resolving complex coding issues.
- Designed intuitive user interfaces that enhanced overall product usability and customer satisfaction levels.
Education
Masters of Information Technology -
Charles Sturt University
Melbourne, VIC07.2018
Bachelor of Science -
Osmania University
Hyderabad, India05.2015
Skills
- Organizational Skills
- Communication Skills:
- Interpersonal Skills
- Office Administration
- Resource Management
- Sales Growth
- Problem-Solving Skills
- Customer Service Orientation:
- Data Management
- Teamwork
- Adaptability:
- Cultural Competence
Accomplishments
- Recognized as a "Star Performer" and "Superstar Performer" with multiple awards over the past four years for outstanding contributions to the organization.
- Motivated the team to consistently achieve application targets, receiving numerous positive feedbacks from students and stakeholders.
Timeline
Student Program Specialist - Team Lead
Y-Axis Immigration and Education Services Pty Ltd
07.2018 - Current
Programmer
Cognizant Technological Solutions
06.2015 - 11.2018
Masters of Information Technology -
Charles Sturt University
Bachelor of Science -
Osmania University
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