Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Soyeon Jeong

Soyeon Jeong

Summary

I am a highly-motivated person with a desire to take on new challenges. I am highly adaptable person and I have exceptional interpersonal skills. My global customer service experience gave me an opportunity to work with different cultures and I became an open minded person.

Overview

7
7
years of professional experience

Work History

VIP Lounge Server

The Star Casino
04.2023 - Current
  • Enhanced customer satisfaction by providing attentive service in the VIP lounge.
  • Streamlined food delivery process, ensuring timely and accurate order completion for guests.

Guest Service Agent

Ovolo Hotel
04.2023 - 09.2023
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Assisted guests with check-ins, inquiries and any additional services needed.
  • Responded to telephone calls and email inquiries

All Rounder

Harris Miller Coffee
11.2020 - 02.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.

Barista

Bluebag fresh
10.2019 - 03.2020
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.

Store Supervisor

Olive Young(Health&Beauty store)
04.2017 - 11.2018
  • Supervised work of cashiers, training new team members.
  • Answered customer queries and complaints and provided prompt solutions.

Education

Bachelor of Science - Business Administration

Changwon University
Gyeongnam
08.2016

Skills

  • Customer Service
  • Team Player
  • Excellent Communication Skills
  • Understanding Customer Needs
  • Interpersonal skills

Languages

Korean
English

Timeline

VIP Lounge Server

The Star Casino
04.2023 - Current

Guest Service Agent

Ovolo Hotel
04.2023 - 09.2023

All Rounder

Harris Miller Coffee
11.2020 - 02.2023

Barista

Bluebag fresh
10.2019 - 03.2020

Store Supervisor

Olive Young(Health&Beauty store)
04.2017 - 11.2018

Bachelor of Science - Business Administration

Changwon University

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Soyeon Jeong