SPANDANA BANDI

• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Drafted correspondence and other documents for CEO and distributed.
• Managed filing system, entered data and completed other clerical tasks.

• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Conducted Employee onboarding and induction Formalities like generating Employee code, Email ID and ID Card generation.
• Coordinated with the bank to process the account opening for newly appointed staff.
• Maintained Leaves entitlement updates on daily and monthly basis.
• Calculated attendance and leave, over time, new joining, confirmations, designation change, terminations, and absconding details for salary process.
• Coordinated and supported the HR team in all Employee engagement activities. Organized employee engagement activities birthday,Anniversary, Fun at work etc.
• Updated HR database with new employee information, changes in benefits, and other details.
• Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
• Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.

ACCESS CONTROL SYSTEM

• Handling all Access control related issues and access cards at Level in whole Organization.
• Issue of New Access Card/ Pocket ID Card / Display Cards/Visitor pass / Temp. Cards.
• Maintain all the data of All Accesses.
• Report generation.
• Implementing Nonemployee/ contract badges, deletion of employee badges on employee resignation,
• Restricting the access to a particular zone as per the company policies.
• Creating and assigning shift patterns in the attendance software.

• Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
• Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
• Communicated with customers to identify needs and expectations.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained the movement and attendance records of biometrics attendance logs.
• Maintained and monitored the housekeeping staff. Keeping record of office stationery.
• All important documents or papers to be scanned and stored in a confidential soft comfy file as instructed by the manager.
• Maintained Leave records. Monitor working extra time on working days, weekly offs paid holidays etc.
• Issued Identity cards, Uniforms & lockers for employees.
• Maintained all kinds of electronic equipment in office like computer, fax machine, photocopier, telephones etc.
• Processed order for pantry/office consumable & stationary item.
• Received & Maintained stocks of promotional item in the stock register and computer. Processed all the bill of stationary, pantry, courier, newspaper for payment.
• Maintain vendor and client database .
• Contributed to company growth by retaining valuable clients through effective communication and problem-solving skills.
• Assisted in training new team members to ensure a high level of customer care expertise across the department.