Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
S Parvathy Sangapillay

S Parvathy Sangapillay

Melbourne,VIC

Summary

Dedicated machine operator with a strong work ethic and proven ability to enhance production efficiency at

RE-CYCLE OPERATION PTY LTD. Skilled in machinery operation and workplace safety, I excel in training teams and streamlining processes, contributing to a culture of continuous improvement and high-quality output.

Experienced with curd handling and cheese production processes, ensuring high-quality outcomes. Utilizes knowledge of aging techniques and sanitation protocols to maintain product excellence. Track record of effective problem-solving and team collaboration, contributing to consistent production improvements.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

6
6
years of professional experience

Work History

Machine Operator and Shotter

RE-CYCLE OPERATION PTY LTD
01.2023 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Suggested specific ideas for process, productivity and safety improvements.

Cheese Packer

Lemnos Food Manufacturer
09.2020 - 10.2023
  • Facilitated smooth transitions between shifts through clear documentation of completed tasks, pending orders, and any issues encountered during operations.
  • Improved production efficiency by implementing a streamlined packing process for various cheese products.
  • Prioritized workload effectively by focusing on high-priority orders and urgent shipments, ensuring timely delivery for customers.
  • Maximized space utilization in storage areas through careful organization of cheese products based on size, type, and expiration dates.
  • Prepared food packaging boxes by folding and taping.
  • Cleaned and maintained production area and equipment.

Customer Service Cashier

Skv Grocery
09.2019 - 09.2020
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.

Education

No Degree - Aged Care Disability

InterCare Training Center
Keysborough, VIC
08-2024

Skills

Teamwork and collaboration

Excellent communication

Time management

Dependable and responsible

Customer service

Multitasking Abilities

Friendly, positive attitude

Managed Care Knowledge

Patient assessment and care

Knowledge of healthcare regulations

Infant care and feeding

Patient Follow-up care

Inpatient care knowledge

Languages

English
Professional Working
Malay
Full Professional
Tamil
Professional Working

Timeline

Machine Operator and Shotter

RE-CYCLE OPERATION PTY LTD
01.2023 - Current

Cheese Packer

Lemnos Food Manufacturer
09.2020 - 10.2023

Customer Service Cashier

Skv Grocery
09.2019 - 09.2020

No Degree - Aged Care Disability

InterCare Training Center
S Parvathy Sangapillay