Accomplished Pastry Cook and Management Assistant at Dandy Cakes and Cakes Gallery, respectively, showcasing exceptional organizational skills and a mastery in pastry preparation. Proven track record in enhancing customer satisfaction and fostering professional growth, with a keen focus on food safety and event catering. Demonstrates a unique blend of creativity and interpersonal abilities, driving positive outcomes and innovative culinary achievements.
Overview
23
23
years of professional experience
Work History
Pastry Cook
Dandy Cakes- Selfemployed
06.2008 - 10.2022
Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
Managed inventory levels and placed orders for ingredients, maintaining sufficient stock levels while minimizing waste.
Scaled out and mixed ingredients according to recipes and procedures.
Demonstrated attention to detail in crafting intricate pastry designs, resulting in excellent presentation and visual appeal for customers.
Maintained cleanliness and proper food safety standards, ensuring a safe working environment for all staff members.
Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
Stayed current on industry trends and emerging techniques, attending workshops and conferences to continuously improve skills as a pastry cook.
Mentored junior pastry cooks, sharing knowledge and expertise to foster skill development and professional growth.
Created new dessert items for seasonal and special events.
Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
Enhanced customer satisfaction by creating visually appealing and delicious pastries for a high-end bakery.
Contributed ideas during brainstorming sessions for promotional events or special offers that would attract new clientele or re-engage existing customers.
Collaborated with fellow pastry cooks to develop innovative recipes, resulting in increased sales and positive customer feedback.
Management Assistant
Cakes Gallery
03.2000 - 02.2008
Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
Prepared and charted data and metrics for detailed status reports.
Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.