Spencer Ball
Gladstone,QLD
Summary
Dedicated Crew Member with experience in fast-paced environments and a strong background in customer service and teamwork. Recognized for maintaining cleanliness and organization while delivering efficient support to customers and team members. Experienced in automotive diagnostics and repairs across a variety of brands, including Nissan, Mitsubishi, Subaru, and Ford.
Overview
12
12
years of post-secondary education
4
4
years of professional experience
Work History
Crew Member
McDonald's
Gladstone , QLD
04.2026 - 09.2026
- Prepared food items by following established recipes and safety standards to ensure quality and compliance.
- Maintained cleanliness of workstations and dining areas, contributing to a safe and pleasant dining experience.
- Operated kitchen equipment safely following company guidelines.
- Collaborated with team members to ensure smooth workflow during busy periods.
- Monitored inventory levels and replenished supplies to support uninterrupted kitchen operations.
Retail Assistant
Supercheap Auto
Gladstone , qld
11.2025 - 01.2026
- Assisted customers with product selection and provided expert advice on automotive needs.
- Processed customer transactions accurately using point-of-sale systems and cash handling procedures.
- Processed payments using cash register, credit card machine and POS system.
- Engaged with customers, delivering professional and courteous support for sales and service inquiries.
- Developed and executed promotional displays to effectively highlight seasonal sales. to highlight seasonal sales and special offers effectively.
- Maintained inventory levels by restocking shelves and organizing merchandise displays.
- Executed promotional displays to highlight seasonal sales and special offers effectively.
- Partnered with team members to maintain a clean and welcoming store environment.
1st Apprentice Mechanic
Reef City automotive
Gladstone , qld
08.2025 - 12.2025
- Diagnosed vehicle issues using diagnostic tools and equipment.
- Repaired or replaced parts such as alternators, starters, water pumps, radiators, fuel pumps, ignition coils, and spark plugs.
- Conducted routine maintenance on various vehicle models.
- Followed safety protocols while performing mechanical repairs.
- Maintained a clean and organized work environment.
- Collaborated with team members to improve workflow efficiency.
- Documented repair processes and parts used for records.
- Ensured tidy shop area daily to create a safe work environment. to maintain a safe working environment.
- Maintained cleanliness in the shop area to promote safety and organization. in the shop area daily to ensure safety for all employees.
Kitchen Hand
Jurien Bay Seafoods
juren bay , Western Australia
01.2023 - 09.2025
- Followed recipes and customer requests to prepare meals.
- Maintained a neat workstation throughout shift hours.
- Ensured food safety by monitoring temperature during storage and preparation.
- Followed all health code guidelines when handling food items.
- Followed recipes accurately while adhering to portion control standards.
- Maintained a neat workstation throughout shift hours.
- Enhanced service by developing skills to effectively accommodate diverse customer needs.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Developed new skills to improve teamwork and customer service. to enhance teamwork and improve customer service.
Customer Service
Jurien Bay Ampol/ Subway
jurien bay , QLD
11.2023 - 08.2024
- Resolved customer service complaints in a timely manner.
- Provided excellent customer service to ensure client satisfaction.
- Provided excellent customer service to patrons.
- Trained new customer service representatives on product knowledge and customer service skills.
- Provided customer service support to clients.
- Provided customer service support to staff and patrons.
- Provided customer service to students regarding their records.
- Developed strategies to help resolve customer service disputes.
Education
West Australian Certificate of Education -
Jurien Bay District High School
Jurien Bay , WA 02.2012 - 01.2024
Skills
- Food Preparation Techniques
- Food Safety Practices
- Quality Control
- Inventory control
- Inventory Replenishment
- Operational Efficiency
- Safety regulations
- Time management
- Team Collaboration
- Customer Engagement
- Service Quality
- Problem-Solving Techniques
- Attention to Detail
- Automotive knowledge
- Preventive Measures
- Communication skills
Personal Information
Availability: Available now
Timeline
Crew Member
McDonald's
04.2026 - 09.2026
Retail Assistant
Supercheap Auto
11.2025 - 01.2026
1st Apprentice Mechanic
Reef City automotive
08.2025 - 12.2025
Customer Service
Jurien Bay Ampol/ Subway
11.2023 - 08.2024
Kitchen Hand
Jurien Bay Seafoods
01.2023 - 09.2025
West Australian Certificate of Education -
Jurien Bay District High School
02.2012 - 01.2024