Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Spencer Heeney

Abbotsford,VIC

Summary

Having worked my way up from working as an assistant store manager to a Retail Coordinator throughout a 7 year span. Learning an abundance of communication and general logistical skills along the way. I have formed a foundation of knowledge combined with a healthy attitude that will always strive for improvement for their company and within myself.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Coordinator

Factory X
05.2023 - 04.2024
  • Assist in overseeing 122 retail locations on a anational scale
  • Keep within wage to turnover targets of 15%, based on P&L reports
  • Streamlined store operations by implementing efficient procedures and organizational systems
  • Analyse and scrutinise new potential locations
  • Assist managing inventory levels via refilling systems, reducing out-of-stock occurrences
  • Ensure improvement in low performing locations, working closely with state & area managers
  • Analyzed P&L reports to identify trends for informed decision-making regarding rostering per store

National Sales Manager of Outlet

Factory X
02.2022 - 05.2023
  • Oversaw 8 locations across multiple states
  • Implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
  • Daily communication to all locations, providing updates and tracking individualised action plans
  • Liaised with marketing department to create in store events. In turn, improving store results
  • Ensured stock levels remained at their targets by enhancing refill system
  • Collaborated a local alterationist forming "Gorman Alterations" fixing and reselling 100's of faulty styles per week in store

Cluster Manager

Factory X
09.2021 - 02.2022
  • Maintained compliance with company policies, industry regulations, and best practices across all departments
  • Manage a team of +20 people
  • Maintained company KPI targets
  • Set up new outlet location within Fitzroy. Helped develop the store into becoming the highest turnover location in Factory X
  • Mentored new hires during their onboarding proccess and beyond

Warehouse Manager

Factory X
03.2021 - 07.2021
  • Moved into new warehouse during covid lockdowns
  • Assigned to creating and executing the layout involving millions of dollars worth of stock
  • Managed team of 5 people (covid regulations)

Skills

  • OHS trained
  • 7 years of retail experience
  • Experience in marketing, logistics, operations and finance
  • Proficient in Excel
  • Managed multiple teams of varying size (5-60 people)
  • Experience in data analysis

Certification

OHS course - Worksafe Vic

References

Factory X


Marty Perry - COO 


Emma Chapman - Head of Retail


Carolyn Vasey - Head of planning


Peter Steedman - CFO 


Available upon request

Timeline

Retail Coordinator

Factory X
05.2023 - 04.2024

National Sales Manager of Outlet

Factory X
02.2022 - 05.2023

Cluster Manager

Factory X
09.2021 - 02.2022

Warehouse Manager

Factory X
03.2021 - 07.2021

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Spencer Heeney