Spiros Velos
Brighton,VIC
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Interim Manager
Melbourne Audiology Centre
12.2022 - Current
- Developed strong relationships with stakeholders to align business objectives and ensure successful project outcomes.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Launched quality assurance practices for each phase of development
- Achieved successful project completion by implementing effective interim management strategies and overseeing team progress.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified conflicts among employees and used interpersonal communication to find effective solutions.
- Streamlined operations with thorough analysis, identification of areas for improvement, and the execution of targeted action plans.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Implemented risk mitigation strategies to minimize potential issues during periods of transition or restructuring.
Cashier
Woolworths Group
11.2018 - 04.2022
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Identified and resolved discrepancies and errors in customer accounts.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Processed refunds and exchanges in accordance with company policy.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Bachelor of Arts - Law
Deakin University
Melbourne, VICNo Degree - Health And Fitness
National Health & Fitness Academy
Melbourne, VIC02.2023
High School Diploma -
Brighton Grammar School
Brighton, VIC11.2022
Skills
- Compliance Monitoring
- Professional and Courteous
- Process Improvement
- Organizational Development
- Staff Training
- Staff Supervision
- Deposit Preparation
- Shift Scheduling
- IT Systems Management
- Goal Setting
- Customer Service
- Compliance
- Hiring and Training
- Negotiation
- Good Judgment
Fitness
Fitness has played a massive role in my life.
-Dedication
-Friendship
-Motivation
-Passion
-Resilience
Languages
Greek
Native or Bilingual
French
Limited Working
Latin
Limited Working
English
Native or Bilingual
Timeline
Interim Manager
Melbourne Audiology Centre
12.2022 - Current
Cashier
Woolworths Group
11.2018 - 04.2022
Bachelor of Arts - Law
Deakin University
No Degree - Health And Fitness
National Health & Fitness Academy
High School Diploma -
Brighton Grammar School
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