Spyridoula Souri

Priceline Pharmacy

Lalor, VIC

08.2021 - Current

Balanced and organized cash register by handling cash, counting change and storing coupons.
Greeted customers, helped locate merchandise and suggested suitable options.
Used POS system to process sales, returns, online orders and gift card activations.
Approached browsing customers to initiate conversations to determine buying preferences.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Assisted customers with prompt and polite support in-person and via telephone.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Helped customers complete purchases, locate items and join reward programs.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered product questions with up-to-date knowledge of sales and store promotions.