Spyridoula Souri
Melbourne,VIC
Summary
Hardworking employee, experienced in retail customer
service and Manager position, working under two well known companies. Having a strong work ethic, adaptability and a desire to take on new
challenges and improve skills. Quick at learning and having flexible working hours. Fluent in two languages (Greek & English)
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant
Pandora
North And North-South Suburbs , VIC
11.2024 - Current
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Provided personalized, high-quality service to customers, helping them find the perfect pieces to match their needs.
- Consistently met and exceeded sales targets by actively engaging customers and recommending complementary items.
- Underwent fortnightly continues training on new product and ways of upselling.
Acting Manager
Priceline pharmacy
Northern Suburbs , VIC
07.2021 - 10.2024
- Spoke with reps, accepted deals from companies for the store and maintained a clean and organized workplace.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• In charge of end of month procedures
• In charge of doing daily banking for the store
• Workjam organiser and task manager
• Dealing with delicate store matters when assisting customers in person, over the phone and with click and collect orders.
• Handled customer complaints in a timely manner.
• Trained new staff members
Retails Sales and Pharmacy Assistant
Priceline pharmacy
Northern Suburbs, VIC
07.2021 - 10.2024
- Greeted customers in a friendly and professional manner.
- Operated cash register to process customer purchases.
• Stocked merchandise on shelves and displays.
• Provided excellent customer service by responding to all customer
inquiries promptly.
• Performed inventory control activities such as counting stock items and
restocking shelves.
• Verified that all pricing was accurate on products throughout the store.
• Processed returns, exchanges, and gift cards according to company policy.
Education
Diploma of Hospitality - Commercial Cookery
MCCA
Melbourne, VIC04-2025
Certificate III and IV - Business Management
MCCA
Melbourne CBD12-2023
High School Diploma -
.
Preston, VIC12-2022
Skills
- Meeting sales goals
- Multitasking capacity
- Organizational skills
- Teamwork
- Relationship building
- Cleaning and sanitizing
- Cash handling
- Customer assistance
- Product knowledge
Certification
- Ear piercing certificate by STUDEX
Timeline
Sales Assistant
Pandora
11.2024 - Current
Acting Manager
Priceline pharmacy
07.2021 - 10.2024
Retails Sales and Pharmacy Assistant
Priceline pharmacy
07.2021 - 10.2024
Diploma of Hospitality - Commercial Cookery
MCCA
Certificate III and IV - Business Management
MCCA
High School Diploma -
.
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