Summary
Overview
Work History
Workrights
Educationcertifications
Certification
Availability
Timeline
Generic

Srabontee Acharjee

Hurstville,Australia

Summary

To transition into a customer service role where I can apply my HR expertise to enhance customer experiences and contribute to the company's success by fostering strong customer relationships and providing high-quality support. Communicates clearly and effectively while operating with a strong sense of urgency with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
Certification

Work History

Team Member

Manly Ocean Food
Sydney, NSW
07.2024 - Current
  • Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
  • Communicated effectively with kitchen staff regarding customer orders.
  • Cleaned spills immediately using appropriate methods per company policy.
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.

Customer Service Officer

Aarong
  • Open and Close store and balance register
  • Describing necessary information regarding service, food, and other products
  • Attending to the customer and their queries
  • Processing bills and maintenance of the cash.

Human Resource Assistant

MAS Intimate Bangladesh
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized
  • Filed paperwork, sorted, and delivered mail and maintained office organization
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
  • Answered and redirected incoming phone calls for office.

Workrights

I am on Student visa (Subclass 500) with 24 Hour per week working rights.

Educationcertifications

  • Masters In Business Management, Central Queensland University, Australia, 02/2024 - 07/2024
  • Masters In Law, Central Queensland University, Australia, 10/2022 - 01/2024
  • Bachlor In Law, Premier University, Bangladesh, 08/2021 - 09/2022

Certification

  • Barista Certificate

Availability

Available everyday without Tuseday and Wednesday.

Timeline

Team Member

Manly Ocean Food
07.2024 - Current

Customer Service Officer

Aarong

Human Resource Assistant

MAS Intimate Bangladesh

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Srabontee Acharjee