Summary
Overview
Work History
Education
Skills
Timeline
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Sravani Linganaboina

Summary


Developed strong customer service and cash handling skills in high-volume environment. Proven ability to manage transactions accurately and efficiently while maintaining positive customer interactions. Looking to transition into new field, leveraging customer service expertise and operational efficiency skills.

Overview

2
2
years of professional experience

Work History

Customer Attendant

Metro Petroleum
04.2024 - 03.2025
  • Greeted customers and processed 100+ fuel and in-store transactions daily
  • Maintained forecourt cleanliness and ensured prompt cleanup of spills and hazards
  • Monitored fuel pumps and attended to emergency stop procedures when required
  • Handled cash, EFTPOS, lotto, and prepaid recharge sales accurately
  • Re-stocked shelves and coolers, rotated stock, and checked expiry dates
  • Reported incidents and suspicious activity in line with store policy

Customer Service

El Jannah
08.2023 - 03.2024
  • Provided outstanding customer service skills for both internal and external customers.
  • Handled phone orders, online delivery platforms, and in-person inquiries.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Maintained cleanliness of service areas and assisted in kitchen preparation during peak hours.
  • Enhanced store reputation through exceptional customer service and friendly interactions.


Education

Bachelor of Technology -

JNTUH
05-2019

Skills

  • Excellent Customer service
  • Strong multi-tasking
  • Problem-solving
  • Decision-making skill
  • Store maintenance
  • Food Safety
  • Cleaning and site safety protocols
  • Hazard awareness (spills, fire risks)

Timeline

Customer Attendant

Metro Petroleum
04.2024 - 03.2025

Customer Service

El Jannah
08.2023 - 03.2024

Bachelor of Technology -

JNTUH

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Sravani Linganaboina