Hi, I’m
Sravani Reddy Patel
Kelmscott,WA
Summary
Experienced administrative professional with over four years of experience in office support, customer service, business development and customer relationship management (CRM). Skilled in handling multiple administrative tasks, proficient in MS Office, and adept at maintaining accurate records. Looking for temporary office support positions with the WA State Government through Integrity Staffing.
Overview
4
years of professional experience
Work History
Spinco Biotech Pvt. Ltd.
Sr. Executive - Business Development
01.2022 - 08.2023
Job overview
- Supervised and trained a team of three junior members in daily activities.
- Ensured customer satisfaction through effective communication and support by implementing Road-Shows & Technical Seminars on Shimadzu's Products.
- Interacted with clients On-Site - To generate leads, Negotiate & Order Closures.
- Maintaining accurate records of Sales Orders & Invoices, prospects and Quotations using Excel and CRM.
- Managed inventory records and customer feedback for competitive analysis.
- Implemented service improvements and tracked performance metrics.
Spinco Biotech Pvt. Ltd.
Executive Customer Connect
04.2020 - 12.2021
Job overview
- Served as an Account Manager for Non-Pharma Government & Educational Institutions and was responsible for product [Shimadzu's HPLC, GC] Promotion, Presentation, Demonstration & Negotiation.
- Co-ordinated in Government Tenders, prepared compliance sheets and SOP's and participated in technical bids followed by installations and training.
- Achieved a significant sales targets through customer relationship management.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Spinco Biotech Pvt. Ltd.
Corporate Management Trainee
07.2019 - 03.2020
Job overview
- Consulted with various Pharma clients during on Job Training with hands on experience on Shimadzu's HPLC & GC.
- Organized corporate events and recruitment activities.
- Provided administrative support and managed project timeliness.
Education
University of Western AustraliaPerth, WA
Master of Science from Business Analytics
12.2026
BVRIT, Hyderabad
Pharmaceutical Engineering
05.2019
University Overview
GPA: 8.49
Sri Chaitanya Jr. College, Hyderabad
Intermediate
01.2015
University Overview
Percentage: 91.9
St. Anthony's High School
SSC
01.2013
University Overview
Percentage: 9.0
Skills
- CRM Proficient
- Customer Care & Support
- Attention to detail
- Front office/Admin works
- Team collaboration
- MS Office proficient (excel and word)
- Sales & Negotiation
- Professional phone manner
- Flexible and Adaptable
- Project Management
Languages
English
Full Professional
Telugu
Native or Bilingual
Hindi
Full Professional
Industry
Pharmaceutical Industry
References
- Vamshidhar Patlola, Executive Contractor, Amazonflex, vamshikrshn95@gmail.com, +61 452 595 105
- Shruti Kusuma, Colleague / Friend, University Of Western Australia, kshruthi3440@gmail.com, +61 425 712 530
- Navya Shree, Colleague / Friend, UniversityOfWesternAustralia, 23navyashree@gmail.com, +61 434 769 741
Projects
Designing of Distillation Column, The main aim of designing a distillation column is for the effective recovery of Cyclohexane from Cyclohexane - Ethyl acetate system which includes recovery of cyclohexane from an industrial waste stream was studied by packed bed distillation column, using ethyl acetate as entrainer, pure cyclohexane was distilled. 99.99% of cyclohexane could be obtained by distillation., 2019
Volunteer Experience
- Volunteered for WA AIDS Council in making badges and greeting cards.
- Assisted in organizing Recruitment Drives, Seminars and events.
- Organized stalls for a product display in Analytica Anacon India & Indian Pharma Lab Expo.
Additional Information
· Holding current AFP National Police Clearance Certificate.
· Available for flexible working hours as required by the role.
· Currently on a Student visa with valid work rights and a valid TFN.
· Holding a valid International Driving License.
Timeline
Sr. Executive - Business Development
Spinco Biotech Pvt. Ltd.
01.2022 - 08.2023
Executive Customer Connect
Spinco Biotech Pvt. Ltd.
04.2020 - 12.2021
Corporate Management Trainee
Spinco Biotech Pvt. Ltd.
07.2019 - 03.2020
University of Western Australia
Master of Science from Business Analytics
BVRIT, Hyderabad
Pharmaceutical Engineering
Sri Chaitanya Jr. College, Hyderabad
Intermediate
St. Anthony's High School
SSC
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