Microsoft office
Sravan Kumar Eleti
Customer Service/ Admintration Officer
Jacka,ACT
Summary
Resourceful admin and packing operator worker 3 years of experience. Follow written or verbal directions to carry out efficient work moving, storing, and packaging materials. Safety-driven and adaptable with good planning and problem-solving abilities. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Resourceful Packing Assistant able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Admintration/Packing Assistant
Manpower Group
02.2024 - Current
- Participated in ongoing training sessions to stay up-to-date on best practices and industry trends related to packaging processes and materials.
- Maximized storage space utilization through effective sorting and stacking of packed items.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Enhanced packing efficiency by implementing new organization and labeling techniques.
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
Machine Operator
Stahmann Webster
04.2022 - 01.2024
- Complied with company and OSHA safety rules and regulations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Customer Service Representative
United Service Station
10.2017 - 01.2024
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Online Shopper
Peters Of Kensington
01.2017 - 11.2017
- Created attractive displays to attract more customers and increase sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Documented sales and customer feedback to enable tracking history and maintain accurate records.
- Provided emotional support and companionship to clients.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
Sandwich Artist/Store Manager
SUBWAYRestaurants
03.2014 - 01.2017
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Greeted guests, promoted specials, and took orders.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Associate of Applied Science - Advanced Diploma of Leadership And Management
Austech Business Institute
Sydney, NSW09.2019
M.D. - Information Technology
University of Southern Queensland
Sydney, NSW03.2016
Bachelor of Science - Computer Science And Engineering
JNTU
Hyderabad, INDIA05.2013
Skills
RFID Package Insertion
undefinedSoftware
Certification
Forklift License
Interests
I have a interest to learn always new things
watching Sports and Movies, Playing Cricket
I love watching Sports and Movies. More often a Cricket sport i love a lot. Some times i will watch netflix new series.
I will Play Cricket a lot.
Timeline
Admintration/Packing Assistant
Manpower Group
02.2024 - Current
Forklift License
05-2022
Machine Operator
Stahmann Webster
04.2022 - 01.2024
Customer Service Representative
United Service Station
10.2017 - 01.2024
Online Shopper
Peters Of Kensington
01.2017 - 11.2017
Sandwich Artist/Store Manager
SUBWAYRestaurants
03.2014 - 01.2017
Associate of Applied Science - Advanced Diploma of Leadership And Management
Austech Business Institute
M.D. - Information Technology
University of Southern Queensland
Bachelor of Science - Computer Science And Engineering
JNTU
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