Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SRAVYA CHINTHAM

Sydney,NSW

Summary

Dynamic Automation Analyst with a proven track record at NSW Department of Customer Service, specializing in robotic process automation and Microsoft Power Platform. Expertly designed cross-platform solutions that enhanced efficiency and data accuracy. Strong collaborator with a keen ability to translate complex requirements into actionable insights, driving impactful results in diverse industries.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Automation Analyst

NSW Department of Customer Service
03.2025 - Current

Designed and deployed cross-platform automation solutions using UiPath and Microsoft Power Platform, boosting process efficiency.

Built and managed a portfolio of UiPath bots for task automation across applications like SAP, enhancing data accuracy.

Developed enterprise-grade Power Apps to digitize workflows and elevate user experience in targeted departments.

Implemented complex Power Automate flows for seamless data synchronization and timely notifications.

Created interactive Power BI dashboards that deliver actionable insights from automated processes.

Configured UiPath Orchestrator environments to optimize performance through effective management of queues and schedules.
  • Customized Dataverse entities and security roles to enhance functionality of advanced Power Platform applications.
  • Collaborated with stakeholders to gather requirements and translate business needs into comprehensive technical specifications.

Software Engineer

TCS
Hyderabad, Telangana
02.2022 - 01.2023
  • Created multiple processes alone
  • Automated Web base
  • Involved in all phases of development from requirement gathering till PGLS (Post Go-Live support)
  • Involved in creating supporting documents like PDD (Process design document), SDD (Solutions design document), QSG (Quick start guide), ODI (Object design instruction)
  • Involved in UAT testing with client
  • Worked on change request till all scenario covered

Software Engineer

Capgemini
09.2019 - 01.2022
  • Handled multiple processes as a single developer
  • Automated SAP, MS Excel, Remedy, and MS Word applications
  • Involved in all phases of development from requirement gathering till PGLS (Post Go-Live support)
  • Involved in creating supporting documents like PDD (Process design document), SDD (Solutions design document), QSG (Quick start guide), ODI (Object design instruction)
  • Involved in UAT testing with client
  • Developed process using SAP Spying wherever required in process development and modified code as per requirement

Education

Bachelor of Technology - COMPUTER SCIENCE & ENGINEERING

Jawaharlal Nehru Technological University
Anantapur, India
05.2016

Skills

  • Windows operating systems
  • Robotic process automation
  • Microsoft Power Platform
  • Web technologies
  • Citrix solutions
  • SAP applications
  • Industry knowledge in insurance
  • Healthcare expertise
  • Financial services proficiency

Certification

  • UI Path professional Automation developer certified,
  • Blueprism developer certified

Timeline

Automation Analyst

NSW Department of Customer Service
03.2025 - Current

Software Engineer

TCS
02.2022 - 01.2023

Software Engineer

Capgemini
09.2019 - 01.2022

Bachelor of Technology - COMPUTER SCIENCE & ENGINEERING

Jawaharlal Nehru Technological University
SRAVYA CHINTHAM