Dynamic Automation Analyst with a proven track record at NSW Department of Customer Service, specializing in robotic process automation and Microsoft Power Platform. Expertly designed cross-platform solutions that enhanced efficiency and data accuracy. Strong collaborator with a keen ability to translate complex requirements into actionable insights, driving impactful results in diverse industries.
Designed and deployed cross-platform automation solutions using UiPath and Microsoft Power Platform, boosting process efficiency.
Built and managed a portfolio of UiPath bots for task automation across applications like SAP, enhancing data accuracy.
Developed enterprise-grade Power Apps to digitize workflows and elevate user experience in targeted departments.
Implemented complex Power Automate flows for seamless data synchronization and timely notifications.Created interactive Power BI dashboards that deliver actionable insights from automated processes.
Configured UiPath Orchestrator environments to optimize performance through effective management of queues and schedules.