SRAVYA Mahendra
Melbourne,VIC
Summary
- High achieving senior executive expertise in business planning, promotion and revenue development and change management.
- 3 Years of Business development in Gems & Diamonds industry
- increased sales by 30% in single FY.
Overview
9
9
years of professional experience
Work History
Event promoter and organizer
Active Brand
01.2022 - Current
- Utilized local demographics, trends and forums to create buzz and optimize growth.
- Established online presence on social media platforms and other mediums to elicit customer engagement.
Front Staff Administrator
Pop-In Photo Studio
04.2021 - Current
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Event Coordinator
Bollywood Club
01.2021 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Proprietor
Divya Diamonds
01.2016 - 01.2019
- Propelled continuous improvements and strategically capitalized on current market trends
- Raised performance in area of sales, management and operation by identifying and targeting areas in need of improvement
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Developed and maintained relationships with customers and suppliers through account development.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Evaluated suppliers to maintain cost controls and improve operations.
Manager
Divya Diamonds
01.2017 - 01.2018
- Responsible for overall day to day sales & Floor staff including Training
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Management Trainee
Divya Diamonds
01.2014 - 01.2016
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Education
Bachelors in Engineering - Information Technology
Stanley college of engineering
04.2014
Skills
- Staff management
- Business administration
- Sales and marketing
- Press Coverage
- Sales Presentation
- Corporate Events Planning
- Community Relationships
- Event Calendar Management
- Brand Image Alignment
- Promotion and Advertising
Languages
English
Full Professional
Telugu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Event promoter and organizer
Active Brand
01.2022 - Current
Front Staff Administrator
Pop-In Photo Studio
04.2021 - Current
Event Coordinator
Bollywood Club
01.2021 - Current
Manager
Divya Diamonds
01.2017 - 01.2018
Proprietor
Divya Diamonds
01.2016 - 01.2019
Management Trainee
Divya Diamonds
01.2014 - 01.2016
Bachelors in Engineering - Information Technology
Stanley college of engineering