Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Coursework
Certification
Languages
Timeline
Generic

Sravya Matta

Sydney,NSW

Summary

Driven problem-solver with passion for designing innovative software solutions. Possesses solid understanding of programming languages and development frameworks, coupled with expertise in JavaScript and Python. Committed to delivering impactful software products that enhance user experiences and drive business success.

Professional software developer with strong background in coding, debugging, and software design. Adept at collaborating within teams to deliver high-quality software solutions that meet evolving project needs. Skilled in various programming languages and frameworks, with focus on achieving impactful results and fostering reliable, adaptable work environment. Known for problem-solving abilities, effective communication, and results-driven approach to software development.

Positive, adaptable individual with aptitude for problem-solving and passion for technology. Possesses foundational understanding of networking and system administration, along with proficiency in troubleshooting hardware and software issues. Committed to leveraging skills to optimize system performance and enhance user experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Officer

Lotus Foreign Exchange
03.2025 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Software Developer

CTRL Campus
02.2024 - 12.2024
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Participated in software field testing to verify performance of developed projects.
  • Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
  • Enhanced user experience through designing and implementing user-friendly interfaces.
  • Translated customer requirements into written use cases.
  • Developed software for desktop and mobile operating systems.
  • Built databases and table structures for web applications.

Education

Masters in IT - Information Technology

Central Queensland University
Sydney
11-2026

Intermediate Education - MPC

Sri Chaitanya Junior College
01.2020

Secondary Education -

Sri Chaitanya Junior College
01.2018

Skills

  • C
  • Basic Python
  • Java
  • Data Structures
  • Algorithms
  • OOPS
  • Structured Query Language (SQL)
  • HTML
  • CSS
  • JavaScript
  • ReactJS
  • Customer focus
  • Blockchain Technology
  • Customer support
  • Help desk support
  • Technical issues analysis
  • Technical support
  • Problem-solving
  • Time management
  • Analytical thinking

Accomplishments

  • Certificate of Achievements in Project-Expo Science Fair, 01/01/20
  • Volunteer of National Service Scheme (NSS - VJIT)
  • Class Representative (CR)
  • Technical Coordinator for the UDBHAV Technical Fest, 01/01/23
  • Certificate of Appreciation - Hackathon, 01/01/23
  • Solved 60+ problems in LeetCode (Java)
  • Certified in Cisco Networking Academy - C, C++, Java Script, Python

Hobbies and Interests

Blockchain Technology

Coursework

  • Data Structures
  • Algorithms
  • OOPS
  • Structured Query Language (SQL)

Certification

  • CCNA - Cisco Certified Network Associate
  • MCSE - Microsoft Certified Systems Engineer

Languages

English
Full Professional
Hindi
Professional Working

Timeline

Customer Service Officer

Lotus Foreign Exchange
03.2025 - Current

Software Developer

CTRL Campus
02.2024 - 12.2024

Intermediate Education - MPC

Sri Chaitanya Junior College

Secondary Education -

Sri Chaitanya Junior College

Masters in IT - Information Technology

Central Queensland University
Sravya Matta