SRDJAN TESIC
Dandenong North,VIC
Summary
Results-oriented Sales Professional with 15 years in customer-facing roles, specializing in account management and business development. Expertise in the automotive industry includes buying, selling, servicing, and maintaining vehicles. Skilled in building trust, identifying customer needs, and negotiating outcomes to enhance sales experiences. Knowledgeable in European and Asian vehicles, automotive features, and technology.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sales & Business Development
TESIC TRANSPORT PTY LTD
01.2012 - Current
- Manage customer relationships and develop long-term business partnerships.
- Identify new sales opportunities and generate business growth.
- Negotiate pricing, agreements, and customer solutions.
- Deliver high levels of customer service and satisfaction.
- Manage accounts while achieving business and revenue targets.
Sales & Account Management Consultant
TELSTRA – Melbourne CBD
Melbourne
01.2010 - 01.2012
- Consulted with customers to understand needs and recommend suitable products and services.
- Consistently worked toward and exceeded sales targets.
- Managed customer accounts and resolved enquiries professionally.
Sales Consultant
SUPERCHEAP AUTO – Keysborough
Keysborough
01.2008 - 01.2010
- Assisted customers in selecting automotive parts and accessories, enhancing their vehicle solutions.
- Recommended products and provided technical guidance, improving customer satisfaction.
- Acquired expertise in automotive parts and services.
Education
Dandenong High School
Dandenong, VicDiploma - Business Management
Swinburne University of Technology
HawthornDiploma - Marketing
Swinburne University of Technology
HawthornDiploma - Sales
Swinburne University of Technology
HawthornSkills
- New & Used Vehicle Sales
- Sales negotiation
- Lead prospecting
- Customer Needs Analysis
- Automotive Product Knowledge
- Vehicle Features & Technology
- Vehicle Demonstrations
- Market Trend Analysis
- Account Management
- Customer Retention
- Sales Strategy Development
- Business Development Strategy
- Relationship management
- Team Collaboration
- Problem solving
- Conflict resolution
Certification
- Australian Driver Licence
- Truck Licence
- Motorcycle Licence
AUTOMOTIVE EXPERIENCE
- Extensive experience buying, selling, servicing, and maintaining vehicles.
- Strong knowledge of European and Asian vehicle brands, models, features, and technologies.
- Understanding of modern vehicle systems, safety features, hybrid technology, and customer benefits.
- Passionate automotive enthusiast with practical mechanical knowledge.
PERSONAL ATTRIBUTES
Professional, reliable, motivated, customer-focused, and committed to delivering outstanding results. Strong team player with a positive attitude and genuine passion for the automotive industry.
CUST
Referees available upon request
Timeline
Sales & Business Development
TESIC TRANSPORT PTY LTD
01.2012 - Current
Sales & Account Management Consultant
TELSTRA – Melbourne CBD
01.2010 - 01.2012
Sales Consultant
SUPERCHEAP AUTO – Keysborough
01.2008 - 01.2010
Dandenong High School
Diploma - Business Management
Swinburne University of Technology
Diploma - Marketing
Swinburne University of Technology
Diploma - Sales
Swinburne University of Technology