Summary
Overview
Work History
Education
Skills
Personal Information
Volunteer Experience
Timeline
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SREE DEVI

Sydney,AUSTRALIA

Summary

Experienced and hardworking IT Consultant with over 15 years of expertise as Business Analyst, Cloud Migration & Data Centre Migration Analyst, Testing, Test Environment Coordinator, Project coordinator & change management Coordinator and System Support Analyst.

Overview

17
17
years of professional experience

Work History

Snr Technical Business Analyst

Woolworths Group
09.2022 - Current
  • At Woolworths new applications are being built directly in the cloud and a recent Unify program has migrated applications from number of infrastructure platforms in dedicated data centres to cloud by moving all on-prem workloads to Microsoft Azure
  • Unify Program has been pursuing the reduction of datacentre hosting environments through the migration of workloads from on-prem hosting environments to public cloud
  • Applications have been migrated to Azure Cloud (AVS or Azure Native) from Dell Private Cloud (DPC) and legacy platforms residing on infrastructure hosted in Eastern Creek, Equinix Data Centre and Norwest Data Centres
  • Applications and related Databases (DB’s) are migrated from DPC and legacy hosting to Azure VMware Solution (AVS) on the Azure platform supported by Dell via HCX - replication & RAV model/vMotion model.

Snr Technical Business Analyst

AMP
03.2021 - 08.2022
  • AMP was an early adopter of cloud technologies, seizing on its potential with over half of its environments hosted in Cloud which enables on-demand delivery of technology services without the need to buy, own or maintain physical servers or Data Centre's
  • AMP is accelerating its move to 100% cloud through its partnership with Amazon Web Services (AWS)
  • The program is called Cloud X
  • Cloud X program –Massive program and bold initiative from AMP to drive 100% Cloud adoption for all AMP groups
  • The program is aimed at accelerating transformation at AMP to their strategic partners AWS Cloud
  • I am from CloudX team for AMP-Capital stream for migrating applications from DXC managed BizCloud to AWS
  • The approach used is 3R (Re-Install, Reshape and Rehost) spanned across all business-critical applications along with APRA risk rating approvals

Technical Business Analyst

Commonwealth Bank of Australia
11.2018 - 10.2019
  • Project1: Migration of Data Centre from Olympic Park to Burwood (BDCM Program)
  • Demonstrated ability to work effectively in Datacenter Migration ensuring seamless exit of the datacenter and test LAB in Sydney Olympic Park
  • Achievements: Audit of facilities; Identification of all devices, services, and service owners
  • Determining treatment required for each service and device
  • Relocation of over 200 physical devices and 100 virtual servers
  • Relocation of Witness Server functionality for over 500 clusters
  • Decommissioning over 200 devices.
  • Project2: CCR PCO PCE (Comprehensive Credit Reporting – Capability Stream)
  • Hands on experience in telnet testing on F5 Load Balancer GTM, LTM, firewall burns
  • Organize telnet testing for external groups like PEGA, CDS & Team city
  • Updating config files and maintained Server inventor
  • Tracking managed service accounts requested, incidents & change request along with follow ups and escalations
  • Uploaded server inventory files of all non-prod & Prod environments, CI bulk uploads in CMDB
  • Maintained, updated & opened accounts, monitored progress of new customer accounts
  • Contributed to the Huddles, Sprint meetings and BACoE meetings by coordinating with technical teams, architects, engineers, test teams & different business units, operation teams and other sprint teams to meet business goals & go-live
  • Involved in updating Service Management Plans (SMP), Change Run Sheets, tracking JIRA tasks, Service account Request, Change request and CMDB updates
  • Request DNS entry creation, PEN testing entry criteria for PCE
  • Responded to network related queries related to access & various systems
  • Configuring Access Control Lists to grant, restrict network access to authorized users, systems, groups, and processes.

System Analysis and Design Coordinator

University of Western Sydney
01.2018 - 08.2018
  • Conducting workshops for university students (System Analysis & Testing Methods)
  • Organize quizzes, class material, assignments assessments, trainings & teaching
  • Prepare workshop material & assignments & IT support coordination.

Test & Business Support Analyst (Data & Test Environment Coordination)

Optus
01.2016 - 07.2017
  • Project: Spring (Amdocs CRM Project)
  • Represented as point of contact for coordinating with all teams involved for supporting test execution for different Code Drops of ESM Systems
  • Knowledge on CRM System & test Execution
  • Worked on various projects to enhance our team’s workflow & performed UAT testing on system improvements
  • Test data requirement gathering, configuring, coordination and maintaining the repository
  • Raise Test data request, configure data in downstream systems
  • Prepare report to the business on Open/closed defects, resolution & Severity
  • Execute the test cases and highlight defects & send Daily Status Report to business
  • Experience on planning Migration Testing Scenarios in Integrated Environment for Legacy data for BCC
  • Data Validation & reports generation using COGNOS
  • Analysis, Requirements gathering, scoping, documentation & Validate data
  • Validate data accuracy, completeness, inconsistencies, log defects & prioritize them with stakeholders for resolution
  • Develop Test Matrix to report status on daily basis
  • Performed Data Mapping & data creation in legacy system for Migration scenarios
  • Prepare test cases and Test matrix based on the business requirements and upload to Test lab in Quality Centre & evaluate Exit Criteria
  • Coordination with Amdocs with queries on environment issues and defect analysis.
  • Project: MY OPTUS APP (Mobile App Testing)
  • Responsible for UAT & BRT phase execution for MOA UAT covering all the scenarios and functionalities from UAT & BRT testing
  • Captured business design requirements and product backlog for Mobile Testing
  • Prepared high-level business requirements to align with overall business strategy
  • Raise JIRA tickets for issues observed during testing for both Android and iOS on different devices and different bills and builds
  • Upload defects with screenshot for Android & iOS in ALM on regularly for review
  • Responsible for sending Defect Summary report, execution count for business.

Snr System Support & Business Support Analyst

Optus
11.2011 - 12.2015
  • Demonstrated extensive experience in configuring day to day data for all testing activities for all the Projects scheduled in Non-Prod & Prod Environments
  • Maintained and monitored periodically the process for data preparation work with stakeholders to provide more agile delivery & faster turnaround
  • Involved in raising RFC (Request for change) and getting necessary approvals
  • Coordinated & supported deployment activities, BAU Configurations, automation testing, regression testing, SIT, UAT and Performance testing
  • Responsible for booking test environments and coordinating with environments leads project managers and skill groups with agreed requirements & availability
  • Plan, prepare & analyze test data requirements for all testing activities related to data configuration in different systems, environments, projects, and upgrades
  • Verification of batch extracts files to confirm orders have flown through to systems
  • Execution of Test cases, data validation and report defects in Quality Centre
  • Participate in Test status & configuration meetings & report to respective stakeholders
  • Perform ETL jobs, scheduling, monitoring, and fixing discrepancies
  • Review test cases, manage & support Testing teams to execute Test Plans in SIT/UAT/BRT (onshore and offshore) during Project Cycle
  • Implement Change Request & prepare documentation on existing functionality
  • Data analysis, data mappings & writing SQL statements, stored procedures to extract data from SQL Server & Oracle databases.

Test Engineer

Nokia Siemens Network (VHA)
08.2011 - 10.2011
  • Performed Billing Verification, Cutover Verification & stability testing for Vodafone MSS & HLR and supported downstream testing teams with data flow
  • Worked closely with Integration & Billing Team on Vodafone side to verify CDRs
  • Engaged in MSS Functional Testing for the GCD 10 upgrade of Nokia MSS
  • Execute the call tracing on MSS nodes using MML Commands
  • Verify the cause analysis of test failure and prepared daily & weekly defect report
  • Root Cause Analysis for Test Failure and Abnormal behavior and regression testing.

System & Business Support Analyst

Optus
06.2007 - 06.2010
  • Prepare documents for support task performing for new projects & implementation
  • Experience on Analyzing the functionalities and perform complete Regression Test for Upgrades, Pre-Implementations in different test environments & in DR testing
  • Responsible for test data preparation and manage test environment requirements to support development and testing activities and ensure integrity of data and Provide Security Admin approval
  • Prepare Test cases, Test Scenarios based on Functional and Technical specifications
  • Prepare test data and manage the test environment requirements to support development and testing activities and ensure integrity of data
  • Worked on shell scripts to run batch jobs, monitored application based on business requirements
  • Developed SQL queries to execute backend testing
  • System Test ownership to build activities on resolved issues & support UAT, SIT Test
  • Monitor and update Clarify incident identifying the Root Cause and report
  • Maintain current applications & database systems and provide adequate support for systems & establish credible relationships with key members of the projects
  • Assess, Approve & Implement change requests to track all application related changes on Production & all other impacting environments; Resolve escalated incidents from IT Service desk & Change Management; Ownership of defects until the closure by co-ordination within and the extended team
  • Provide Security Admin approval for SARs request & create accounts through iSecure.

Education

Masters in Telecommunication Networks -

UTS
Sydney

Bachelors in Electronics and Telecommunication Engineering -

INDIA

Skills

  • Infrastructure
  • Transformation Programs
  • Application Migration
  • AWS Cloud
  • Azure
  • Business Analysis
  • Data Analysis
  • Stakeholder Management
  • Change Management
  • Cloud Migration
  • Datacenter Migration
  • Network Migrations
  • SQL
  • Change Managemnet
  • Test Management
  • JIRA
  • Confluence
  • MS Office
  • Google Suit
  • Agile
  • Waterfall
  • Problem-solving

Personal Information

Visa Status: Australian Citizen

Volunteer Experience

  • Volunteering for community gardens
  • Council events
  • NSW Multicultural Health service supported projects

Timeline

Snr Technical Business Analyst

Woolworths Group
09.2022 - Current

Snr Technical Business Analyst

AMP
03.2021 - 08.2022

Technical Business Analyst

Commonwealth Bank of Australia
11.2018 - 10.2019

System Analysis and Design Coordinator

University of Western Sydney
01.2018 - 08.2018

Test & Business Support Analyst (Data & Test Environment Coordination)

Optus
01.2016 - 07.2017

Snr System Support & Business Support Analyst

Optus
11.2011 - 12.2015

Test Engineer

Nokia Siemens Network (VHA)
08.2011 - 10.2011

System & Business Support Analyst

Optus
06.2007 - 06.2010

Masters in Telecommunication Networks -

UTS

Bachelors in Electronics and Telecommunication Engineering -

INDIA

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