Sreedivya B Shetty

• Senior leadership Task
• Upsell different vessel service and routes
• Manage Key account portfolio of VIPO clients for retention
• Interpret and apply export regulations and provide advise
• Review and upload all relevant/legal documents for compliance
• Investigate and resolve complex shipment matters
• Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
• Carry out operations task relating to vessel port rotation/omissions
• Create and Validate shipments for Loading and documentation
• Train/Mentor/Onboard new/existing staff
• Review Procedures for process improvement and implementation
• Achieved faster response times to client inquiries by streamlining internal communication channels within the organization.

Moved within Departments from Imports to Exports , Assisted Logistics department when required

• Coordinate procurement, forecasting, logistics, warehousing and inventory control related to field-based activities
• Reduced order lead times with streamlined procurement processes for increased customer satisfaction.
• Responsible for inventory control for warehouse located in Sydney and interstate (Adelaide, Melbourne, Mildura and Ballarat), produce inventory reports- including stock on hand, usage, and weeks on hand for finance and project teams
• Liaise with LESS warehouse and 3PL providers, manage delivery protocols
• Review end-of-life warranty provisions for products; administrate quality and warranty claims and returns
• Reconcile inventory usage with commodity creation
• Sourcing third party service providers for direct deliveries from supplier to project sites
• Monitoring KPI’s and monthly reporting
• Managing warehouse staffs, coordinate monthly and annual stock takes
• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.

• Responsible for the procurement, supply and inventory management of all medical equipment, consumables and pharmaceuticals for the Medical Services business unit that operates over 30 sites around Australia
• Establishing procurement systems and processes as well as vendor negotiations, rationalization and developing preferred supply agreements with key suppliers
• Organizing and preparation of customs clearance, supervising inspections before departure, following service levels and taking corrective actions
• Raising purchase orders liaising with suppliers and customers, inventory management, managing the stock take process, participation in sourcing new suppliers and goods/services, supporting
• Managing back-orders and responsible for the management of suppliers, ensuring the best price, delivery times and service is obtained

• Handle overseas documentation, induction and business etiquette for the internal customers
• Providing support to the general employee population by overseeing the processing of HR related paperwork
• Work closely with other departments to promote sales contests, clarify information, and distribute reports
• Gather, analyze, and report daily/weekly/monthly sales and service statistics

• Departure control and ramp control
• Expedite and route movement of incoming and outgoing cargo and freight shipments
• Take order from customers and arrange pickup of freight and cargo for delivery to loading platform
• Frequently required analysis of situations to determine best use of resources, Served as liaison between customer and various departments