Sreekanth Reddy Gundarapu
Doncaster East,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loading Dock Master
The GPT Group/Wilson Security
06.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Skilled at working independently and collaboratively in team environment.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with escort for approved persons into secure locations.
- Checked and verified photo identification prior to granting facility access.
- Managed over 50 Customer Calls Per day.
Security Control Room Operator
CSL Behring/Wilson Security
03.2020 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to staff on site, paying attention to special needs or wants.
- Reported irregularities such as fire and safety hazards to maintenance.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Monitored employee activities, confirming compliance with security regulations.
Security Officer
Centrelink/Secom Security
03.2017 - 01.2020
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Graduate Diploma - Early Childhood Education
Victoria University
Melbourne, VIC11.2023
MBA - Project Management
Kaplan Business School
Melbourne, VIC06-2021
Bachelor of Arts - Commerce
St. Mary's Degree College
Hyderabad04-2015
Skills
- Master Scheduling
- Quality Assurance Evaluation
- Daily Transactions Review
- Process Safety
- Ensuring Safety and Injury Prevention
Certification
-
Working with Children
-
Certificate II in Security Operations
Timeline
Loading Dock Master
The GPT Group/Wilson Security
06.2022 - Current
Security Control Room Operator
CSL Behring/Wilson Security
03.2020 - 05.2022
Security Officer
Centrelink/Secom Security
03.2017 - 01.2020
Graduate Diploma - Early Childhood Education
Victoria University
MBA - Project Management
Kaplan Business School
Bachelor of Arts - Commerce
St. Mary's Degree College
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