Sreelakshmi Ramachandran
Narre Warren
Summary
At Al Dhafra Hospitals, I excelled as a Ward Clerk, leveraging strong organization and healthcare experience to enhance ward efficiency and patient care. Skilled in data entry and administrative support, I significantly improved medical records management and patient scheduling processes, contributing to a more effective healthcare environment.
Overview
1
1
year of professional experience
Work History
Ward Clerk
Al Dhafra Hospitals
08.2022 - 10.2023
- Organized paperwork for doctors, nurses, and patients.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Documented latest information in computer system and printed paperwork.
- Stored and retrieved permanent records on daily basis.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Organized medical supplies inventory to maintain optimal stock levels and prevent shortages during critical situations.
- Skillfully managed multi-line phone system, directing calls to appropriate departments and taking messages when needed.
- Enhanced patient experience by efficiently managing medical records, scheduling appointments, and coordinating with healthcare professionals.
- Improved communication among team members by maintaining updated contact lists and facilitating meetings as needed.
- Elevated overall effectiveness of the ward by consistently monitoring and updating patient boards, ensuring all pertinent information was visible to staff members.
- Boosted patient safety through vigilant monitoring of visitor access to the ward area according to hospital guidelines.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained current and accurate medical records for patients.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Provided information for patient admissions and discharges to foster timely processing.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
Education
Master of Science - Physics
M G University
Mar Athanasius College04-2015
Skills
- Strong organization
- Task delegation
- Data entry
- Healthcare experience
- Administrative support
- Reception management
- Clerical functions
- Supply ordering
- Records management
- Paperwork coordination
- Visitor directions
- Patient scheduling
- Patient assistance
- Customer service
- Nursing station operations
- Telephone reception
- Incoming call management
- Appointment setting
- Insurance verification
Timeline
Ward Clerk
Al Dhafra Hospitals
08.2022 - 10.2023
Master of Science - Physics
M G University
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