Dynamic and versatile professional with extensive experience across multiple roles, including ALM Consultant, DAP Specialist, Power Automate Solution Designer, QA Analyst, and Application Support Engineer. Proven track record of optimizing workflows and driving digital adoption through innovative automation and training solutions. Skilled in managing end-to-end application lifecycle processes, designing user-centered automation workflows, and delivering high-impact training content. Known for providing exceptional support and quality assurance, ensuring seamless user experiences and operational efficiency across various platforms and projects.
Successfully managed a multi-faceted role encompassing ALM consultancy, DAP professional expertise, Power Automate solution design, and training content development.
ALM Consultant: Provided expert support and guidance across multiple Application Lifecycle Management platforms, optimizing processes and ensuring compliance with industry standards.
Digital Adoption (DAP) Professional: Leveraged tools to drive user adoption and productivity, tailoring digital solutions to meet client needs.
Power Automate Solution Designer: Designed and implemented automation solutions to streamline workflows, enhancing operational efficiency.
Online Training Content Creator & Trainer: Developed comprehensive training content and delivered virtual training sessions, ensuring users gained practical skills and understanding.
ISTQB Foundation Level
Top 100 DAP Professional Award by Walkme
Singing Travelling