Sreema Deveryshetty
Sydney
Summary
Delivery focused business development professional skilled in Banking and Insurance. Extensive experience in Requirements Analysis and Elicitation, Stakeholder management, business process mapping, gap analysis, Risk analysis and Quality assurance. Self-driven, motivated and results oriented professional offering more than15 years of experience working in fast-paced technology environments. Exposure to all aspects of SDLC (agile and waterfall) project methodology, ITIL, and Agile/Scrum Methodologies. In depth working experience with tools such as Microsoft Office, JIRA, Confluence, Visio, HP-ALM
Business analysis professional with proven track record of delivering impactful solutions for complex projects. Known for strong analytical skills and ability to translate business needs into technical requirements. Collaborative team player focused on achieving results and adapting to changing project dynamics.
Experienced with data analysis, process improvement, and stakeholder engagement. Utilizes analytical skills to identify inefficiencies and recommend solutions that drive business success. Knowledge of project management principles and methodologies.
Professional with significant experience in business analysis, skilled in data-driven decision-making, and process optimization. Strong focus on team collaboration and delivering impactful results. Reliable in adapting to changing needs while leveraging skills in stakeholder management, requirement gathering, and strategic planning. Recognized for analytical thinking, problem-solving abilities, and effective communication.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Westpac Banking
07.2023 - Current
- Led cross-functional teams to identify business needs and propose strategic solutions.
- Developed comprehensive business requirements documentation for software enhancements.
- Analyzed data trends to inform decision-making and improve operational efficiency.
- Facilitated stakeholder meetings to gather feedback and align project objectives.
- Mentored junior analysts in best practices for data analysis and reporting tools.
- Streamlined processes by implementing new methodologies, resulting in reduced project timelines.
- Conducted risk assessments to identify potential issues and develop mitigation strategies.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with IT departments to ensure alignment of technology solutions with business goals.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
Senior Technical Business Analyst
Finite Recruitment
10.2022 - 07.2023
- Worked on APS 220 Credit Risk Management prudential standards by APRA and other federal bodies including Reserve Bank of Australia (RBA) and the Australian Bureau of Statistics (ABS).
- Gather reporting requirements, perform data lineage, source to target mapping, profiling for the impacted returns due to the updates to prudential standards based on interpretation definitions from credit risk SMEs.
- Hands on experience working on Digital Transformations automating a manual process coordinating between Business and Technical teams.
- Performed End-to-end Analysis of ‘As Is’ and ‘To Be’ Business processes and performed gap analysis.
- Actively participated in preparing and reviewing Business requirements and Functional Specification documents and test plans for IAT, UAT and BPIV and coordinating the activities and raising any issues in a timely manner for successful release.
- Analyzed business requirements and translated them into functional specifications for technical teams.
- Facilitated stakeholder workshops to gather insights and align project objectives with business goals.
- Collaborated with cross-functional teams to identify improvement opportunities in existing workflows and systems.
- Developed process maps and documentation to enhance operational efficiency and support system implementations.
Senior Technical Business Analyst
Reserve Bank of Australia
08.2018 - 10.2022
- Liaise between IT and Business users for prioritization, scoping, backlog management, requirement refinement, technical analysis, grooming and key point of contact for Business Engagement activities.
- Performed End-to-end Analysis of ‘As Is’ and ‘To Be’ Business processes and respective gap analysis.
- Performed different roles as a BA, Product Owner, functional SME, tester, led business analysis and requirements gathering sessions to review the scope with IT and Business key stakeholders.
- Communicated across different stakeholders for analysis, architecture, build, quality assurance, deployment and support teams on project execution.
- Documented User Stories and facilitated Story Point discussions to project effort estimation and coordinate resource and release planning.
- Monthly reporting to Business stakeholders on teams’ accomplishments.
- Collaborated with vendor for a RPA solution and successfully coordinated with team vendor and demonstrated a demo to business.
- Planning and delivery of automation regression test suite to enhance business testing efforts.
- Coordinated internal audits and led remediation efforts for identified deficiencies.
- Identify gaps by analyzing BI data issues to enhance Business reporting.
- Led user acceptance testing phases, ensuring solutions met business needs and quality standards before deployment.
- Mentored junior analysts on best practices in requirements gathering and documentation techniques for project success.
- Managed project timelines and deliverables, coordinating efforts across multiple departments to drive timely execution.
- Evaluated emerging technologies, providing recommendations that aligned with strategic goals of the organization.
- Cultivated strong stakeholder relationships through effective communication, fostering collaboration and alignment on project goals.
- Conducted thorough gap analyses, identifying areas for optimization and enabling targeted improvements.
- Evaluated emerging technologies for potential adoption, keeping the organization at the forefront of industry trends.
- Optimized workflows through the implementation of automation tools, reducing manual effort and increasing accuracy.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created dashboards to monitor and track key performance indicators.
- Collaborated with stakeholders to identify business needs and data sources.
- Facilitated stakeholder workshops to gather insights and align project objectives with business goals.
- Analyzed business requirements and translated them into functional specifications for technical teams.
Senior Business Intelligence Analyst
Reserve Bank of Australia
03.2018 - 09.2018
- Worked as part of a Data migration project to move 4 data sets to BI platform.
- Participated in strategic planning of business intelligence roadmap, successfully executed quality assurance and planning of onboarding BI data for 4 projects.
- Thorough understanding of Data Warehouse concepts. Worked on IBM Data stage to view and understand the design(using Designer) of the data modeling and verify the logs to troubleshoot the data issues reported by Business.
- Collected data from wide-ranging sources, including flat files, web and databases.
- Hands on experience in SQL and good understanding of Stored Procedures and understanding of the design logic.
- Synthesized current business intelligence data to produce reports and polished presentations.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Senior Test Analyst
Reserve Bank of Australia
08.2017 - 03.2018
- Worked with the Banknote Modernization Project. Both Web and Mobile interface.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Responsible for generating performance test results for the Banknote Infrastructure modernization project.
- Met with customers onsite to better understand project needs, discuss potential technical issues and resolve concerns.
- Lead the Sprint planning sessions and grooming sessions to collect story points with Technical and Business teams.
- Arrange product demos at the end of each sprint to verify the functionality is as per expectations from Business and to identify any discrepancies or if any further customizations.
- Prioritized and scoped the issues identified with Stakeholders for release planning.
- Coordinated and collaborated with PO and BA lead to create wireframes and Visio workflows for better understanding of functionality for technical teams.
- Applied Agile Delivery methods to simplify testing process decisions through iterative development.
Senior Test Analyst
Toyota Services
03.2016 - 07.2017
- Performed business analysis for requirements related to Vehicle insurance.
- Evaluated API integrations and the value sets required from the web services.
- Working experience in analyzing Vehicle insurances, using API Web Services have verified SOAP and REST API using request and response XML.
- Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.
- Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
- Gather data on integration issues and vulnerabilities and report all findings, including improvement recommendations.
- Execute Defect and Change Management processes to ensure smooth deployment.
- Performed technical planning, system integration and coordinated User Acceptance testing.
- Recorded and organized test data for report generation and analysis.
- Designed and executed comprehensive test plans to ensure software quality and compliance with regulatory standards.
- Led cross-functional teams in identifying and resolving critical defects, enhancing overall product reliability.
- Collaborated with stakeholders to gather requirements, translating them into effective testing strategies.
- Conducted risk assessments, prioritizing testing efforts based on impact and urgency of identified issues.
- Implemented automated testing frameworks, significantly reducing manual testing time and improving efficiency.
- Analyzed test results to provide actionable insights for continuous improvement of software applications.
- Mentored junior analysts, fostering skill development in testing methodologies and best practices.
- Developed training materials for new team members, streamlining onboarding processes and knowledge transfer.
- Enhanced software quality by identifying and resolving critical defects before product release.
- Collaborated with development teams for seamless integration of testing efforts, resulting in faster issue resolution.
- Conducted root cause analysis on recurring defects to identify areas for process improvement and future prevention.
- Strengthened cross-functional collaboration through proactive communication with developers, business analysts, and project managers.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Systems Analyst
OCBC BANK
02.2014 - 09.2015
- Performed Business Analysis for the requirements pertaining to OCBC Mobile Rewards app.
- Project involved an improved online bank credit card system by adding new features and infrastructure, enhancing user interface.
- Oversaw requirements gathering until installation of software programs and hardware systems to both Android and iPhone interfaces to meet client requirements.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Collaborated and coordinated with Android and iPhone technical teams for APK and iOS for their verification and approvals to be released to Play Store and Apple store.
- Maintained the source repository and performed quality assurance for both platforms collaborating with security teams and generating APK and iOS deployable using Eclipse and XCode.
- Analyzed system requirements to enhance banking applications and improve user experience.
- Collaborated with cross-functional teams to develop strategic solutions for operational challenges.
- Facilitated workshops to gather stakeholder feedback, driving iterative improvements in software functionality.
- Implemented change management strategies to support successful adoption of new technologies within the organization.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
- Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
- Conducted regular system audits to ensure compliance with security protocols and best practices.
- Led a team of developers in the successful completion of large-scale projects, fostering a positive work environment.
- Gathered requirements and performed gap analysis through design workshops with users.
- Established effective relationships with key stakeholders across departments to facilitate collaboration on critical projects.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Software Engineer
Cisco Systems
04.2010 - 11.2013
- Researched, designed and implemented scalable applications for information identification, extraction, analysis, retrieval and indexing.
- Worked with project managers, developers, quality assurance and customers to resolve technical issues.
- Installed and configured software applications and tested solutions for effectiveness.
- Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications.
- Collaborated with product management to define technical requirements and specifications.
Education
Electrical, Electronics and Communications Engineering
JB Institute of Engineering and Technology
Hyderabad, INDIA05.2003
Post Graduate Diploma - Business Management
National Institute of Business Management
Hyderabad, India03.2017
Skills
- Requirements analysis
- Team Management
- Business process mapping
- Documentation and reporting
- Quality assurance
- Documentation Management
- Stakeholder relations
- Problem Resolution
- Operational Management
- Risk mitigation planning
- ETL and Data migration
- Credit Risk reporting
- Stakeholder management
- Requirements gathering
- Data analysis
- Database management
- Data visualization
- Agile methodologies
- Change management
- BI tools expertise
- Reporting and documentation
- Process optimization
- Risk assessment
- Systems analysis
- Release planning
- Gap analysis
- Data warehousing
- SQL proficiency
Accomplishments
- Azure Foundation Certified
- Liaised between business and technology units to manage delivery schedules for applications, quality assurance and change management.
Certification
- Aspiring for CBAP - Certified Business Analysis Professional
Education
Amazon
Timeline
Senior Business Analyst
Westpac Banking
07.2023 - Current
Senior Technical Business Analyst
Finite Recruitment
10.2022 - 07.2023
Senior Technical Business Analyst
Reserve Bank of Australia
08.2018 - 10.2022
Senior Business Intelligence Analyst
Reserve Bank of Australia
03.2018 - 09.2018
Senior Test Analyst
Reserve Bank of Australia
08.2017 - 03.2018
Senior Test Analyst
Toyota Services
03.2016 - 07.2017
Systems Analyst
OCBC BANK
02.2014 - 09.2015
Software Engineer
Cisco Systems
04.2010 - 11.2013
Post Graduate Diploma - Business Management
National Institute of Business Management
Electrical, Electronics and Communications Engineering
JB Institute of Engineering and Technology