Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Srey Chou Seng

21 Putt Grove, Keysborough,VIC

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Waitress

Co Nam Tra VInh ( Restaurant)
07.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Processed orders and sent to kitchen employees for preparation.

Retail Seller

Construction Materials
02.2019 - 06.2023
  • Used well- established online selling techniques and procedures to market products on sites.
  • Trained and supervised team to use proper sales techniques, apply best practices and comply with protocols and regulations.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.

Receptionist

Takeaway (Come And Get It )Shop
12.2022 - 02.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Bachelor of Science - Health Science

Deakin University
Melbourne, VIC
06.2026

Skills

  • Side Work
  • Specials Promotion and Upselling
  • Supply Restocking
  • Dining Room Cleaning and Upkeep
  • Ordering Procedures
  • Greeting and Escorting Guests
  • Cash Handling
  • Staff Management

Languages

khmer
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Limited Working

Timeline

Waitress

Co Nam Tra VInh ( Restaurant)
07.2023 - Current

Receptionist

Takeaway (Come And Get It )Shop
12.2022 - 02.2023

Retail Seller

Construction Materials
02.2019 - 06.2023

Bachelor of Science - Health Science

Deakin University
Srey Chou Seng