Sri Ajeng Wijiastuti
Sydney,Australia
Summary
Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.
Overview
17
17
years of professional experience
Work History
Key Account Manager
Yellow Brick Road
03.2025 - Current
- Responsible for managing a portfolio of key account clients and driving business growth through strategic relationship management
- Proactively seeking new clients and lending opportunities, with a primary focus on mortgage products
Head of Sales
Atlas Beach Club
01.2023 - 12.2023
- Lead a high-performing sales team to achieve individual and collective targets
- Act as a representative for Atlas Beach Club at key travel market events across Europe and Asia
- Coordinate and oversee events operations to deliver exceptional guest experience
Head of New Business
Lifepal
09.2021 - 01.2023
- Monitor individual and team performance against sales targets, identifying gaps and implementing strategies to drive improvements
- Develop and apply best practice in telesales, including effective call scripting, lead management and customer engagement techniques
- Lead recruitment, training, coaching, to build a result driven team
Head of Sales Indonesia
ZUZU Hospitality
10.2017 - 09.2021
- Achieve business growth and consistently meet sales targets through effective leadership and management of the sales team
- Build and maintain strong relationships with key decision-makers and stakeholders in the hospitality industry to drive strategic partnerships
- Take ownership of recruiting, setting performance objectives, coaching team members, and monitoring performance to ensure continuous improvement and goal alignment
Sales Manager
CIMB Niaga Bank
09.2011 - 12.2015
- Drive lending sales growth by establishing new loan agreement with the customers
- Conducted regular presentations to educate employees on company benefit programs, with a focus on lending products such as mortgages and car loans, to boost sales
- Ensuring all lending activities comply with relevant regulations and risk management guidelines
Sales Manager
Asuransi Jiwa Sinarmas
02.2008 - 08.2011
- Oversee and coordinate insurance sales and service activities within the bank's branches
- Organize and lead customer gatherings and engagement events to strengthen client relationships and boost sales performance
- Responsible for delivering product knowledge and conducting training sessions for bank sales staff to enhance their expertise and improve sales effectiveness
Skills
- Client relationship building
- Business development
- Account Management
- Sales Cycle Management
- CRM Software Tools
- Client Acquisition
- Networking Skills
- Sales Trainings
- Customer Retention
Timeline
Key Account Manager
Yellow Brick Road
03.2025 - Current
Head of Sales
Atlas Beach Club
01.2023 - 12.2023
Head of New Business
Lifepal
09.2021 - 01.2023
Head of Sales Indonesia
ZUZU Hospitality
10.2017 - 09.2021
Sales Manager
CIMB Niaga Bank
09.2011 - 12.2015
Sales Manager
Asuransi Jiwa Sinarmas
02.2008 - 08.2011
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