Sri Hari

• Worked closely with Board and MD for preparation business cases for housing projects in Africa, India, Indonesia, Timor Leste, Chile & Peru.
• Negotiated contracts with suppliers to secure favorable terms that benefited company''s bottom line.
• Optimised resource allocation, enhancing operational efficiency and reducing costs.
• Monitored performance metrics to assess progress towards goals, identifying areas for improvement as needed.
• Ensured regulatory compliance by working closely with legal advisors and government agencies.

• Developed strategic partnerships for increased market penetration and expansion.
• Designed innovative marketing campaigns that boosted brand visibility and generated high-quality leads.
• Developed strategy for major architecture firm in Melbourne & Sobha developers Bangalore in establishing a JV in architectural & design office in India.
• Developed strategy and operation management for Sobha Developer to establish building material sourcing business for India from Australia & China.
• Achieved significant revenue growth by identifying and pursuing new market opportunities.
• Managed budget planning process, allocating resources effectively across various departments and initiatives for optimal ROI.

• Actively involved in responding to tenders from ADB, World Bank and AusAID for various aid projects.
• Advised the senior management of Aurecon on potential JV partner for India.
• Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
• Launched new products and services with thorough market research, leading to increased revenue growth.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

• Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
• Optimized resource allocation by conducting capacity planning exercises based on historical data and forecasted demands.
• Spearheaded change management efforts during major system implementations, minimizing disruptions to daily operations while maximizing employee buy-in for new processes.
• Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
• Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
• Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
• Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.

• Supported the team as a Financial Analyst on an offshoring project.
• Conducted business analysis for preparing of documents for Business Requirements, Solution Identification, SLA, Risk Management Document and Statement of Works.
• Liaised with business to define the scope of the work and document scope items. Facilitate workshops, review documentation, and gather business requirements.
• Prepared functional specifications and documented of high-level business requirements.
• Tracked and monitored department budget, reviewed costs associated with service requests, implementation, and upgrade requirements. E
• Estimate technical teamwork effort involved and assign to appropriate personnel.

• Completed a business case for the procurement of evidence recording system for a major investigative division of Victoria Police.
• Was responsible for the financial analysis and business process mapping of the then current business processes in the use of the equipment.
• Provided information to management by assembling and summarising data, preparing reports, and making presentations of findings, analyses and recommendations

Mellon Australia

• Implemented an ITIL (IT Infrastructure Library) compliant service management system.
• Mapped the existing practices (including points of escalation and authorisation) and developed processes in line with the recognised ITIL ‘best practice’ guidance.
• Reviewed & enhanced the support tools and the interfaces to the inventory management, change management & configuration management processes.
• Project managed the implementation HP Openview as the software for the service desk.
• Mentored the incident, problem and change managers.
• The project has delivered close to $1.2 million worth of savings to the organisation, by streamlining business processes and eliminating business risk.

ANZ Bank

• Key member of the BA team at ANZ bank in developing a corporate contact centre strategy, spanning all areas of non-face interaction with ANZ.
• Involved in various activities of the project like information gathering, analysing the information gathered, documenting the functional or business requirements.
• Having got a detailed understanding of the business process I took the responsibility of identifying new process, finding out gaps in existing process.