Srijan Adhikari
Balcatta,Australia
Summary
- Proactive and confident professional with stellar performance history in hospitality management. Customer-focused problem solver when providing guests with solutions to issues and responding promptly to feedback. Successfully motivated employees by mentoring and creating upbeat work atmosphere.
- Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
ISPA Kebab
Watertown, Australia
2022.08 - 2023.12
Cleaner
Glad Commercial Cleaning
Perth, Australia
2022.08 - Current
Senior Cleaner
Bright G Commercial Cleaning
Perth, Australia
2023.08 - 2024.05
Grill Cook
Mochachos Mexican Restaurant
Mirrabooka, WA
2024.07 - Current
Education
Certificate IV in Cookery -
Skills Australia Institute
Perth, Australia01.2024
FHS Diploma in Hotel Management -
International School Of Tourism And Hotel Management
Kathmandu, Nepal01.2020
National Examination Board -
Global College of Management
Kathmandu, Nepal01.2017
School Leaving Certificate -
V.. S. Niketan Higher Secondary School
Kathmandu, Nepal01.2015
Skills
- Ability to handle all hotel operations
- Ability to work under extreme condition
- Strong managerial and problem-solving skills
- Attention to detail
- Teamwork and Collaboration
- Excellent Written and Verbal Communication
- Customer care
- Stock management
- Sales expertise
- Cash Handling
- Customer Assistance
Internship - Aloft Hotel, Kathmandu, Nepal
- Worked as Trainee in House Keeping and Food and Beverage Service (December 2020 - July 2021)
Work Based Training - Little Laika Restaurant
Karrinyup, Australia - (April 2024 - June 2024)
Work Based Training - The Garden
Leederville, Australia - (April 2024 - June 2024)
Certification
- Food Handler Certificate - 07/07/2024
- Responsible Service Of Alcohol (RSA) - 06/08/2024
References
- Dragana Jovanovic (Workplace Manager) - 0434513987
- Mahendra Pokhrel (Supervisor at Interpro) - 0416289530 (Mahendra.pokhrel98@gmail.com)
- Sagar CK (Sous Chef at Little Laika) - 0404780806
Languages
Nepali
Native/ Bilingual
English
Professional
Hindi
Professional
Timeline
Grill Cook
Mochachos Mexican Restaurant
2024.07 - Current
Senior Cleaner
Bright G Commercial Cleaning
2023.08 - 2024.05
Team Member
ISPA Kebab
2022.08 - 2023.12
Cleaner
Glad Commercial Cleaning
2022.08 - Current
Certificate IV in Cookery -
Skills Australia Institute
FHS Diploma in Hotel Management -
International School Of Tourism And Hotel Management
National Examination Board -
Global College of Management
School Leaving Certificate -
V.. S. Niketan Higher Secondary School